Operations Specialist: Corporate Investments

1 week ago


Cape Town, Western Cape, South Africa Sanlam Full time
About Sanlam Corporate Investments

Sanlam Corporate Investments is a leading provider of investment and annuity products to institutional clients, including retirement funds, corporate, and public sector entities. Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees.

Job Summary

We are seeking an experienced Operations Specialist to join our team at Sanlam Corporate Investments. The successful candidate will be responsible for delivering on all operational functions and processes within our organization, including investment operations, investment and annuity policy administration, compliance and risk management, expense management, and collaborating with other stakeholders.

Key Responsibilities
  • Financial reporting: Work closely with the finance department and Head of Operations to ensure accurate and timeous finance information on a monthly and quarterly basis to management.
  • Compliance and Risk Management: Work closely with the Risk, Legal Internal Audit, Governance and Compliance department to ensure best practice compliance monitoring and reporting, regulatory requirements, and quality standards.
  • Support the Head of Operations with acting as an intermediary between the business and other Stakeholders on engagements such as Vendor management; Outsource agreements; Corporate Finance, Risk and Compliance matters; Investment Cluster Operations; Internal audit engagement and relationship; Facilities.
  • Facilitating information gathering for projects and requests from the Group Office.
  • Operational Process: Assist the Head of Operations with identifying gaps, designing, and ensuring optimal operational processes and controls to ensure delivery in line with SLA's.
  • Operations management: Provide the operations area with support in terms of new business implementation, client policies, and investment operations.
  • Work closely with the Pensioner administration team on pensioner onboarding and monthly valuation.
  • Assist in the Budget preparation & monitoring process as well as managing the expenses process.
  • Work with the Head of Operations on driving a culture of continuous improvement, innovation, and operational excellence throughout the business.
  • Systems: Evaluate existing processes, systems, and workflows to identify opportunities for improvement and optimization.
Requirements
  • BCom Accounting Honours (Post graduate Business or investment qualification would be beneficial).
  • CA (SA) required.
  • 1 – 3 year's working experience, experience in working with retirement fund or investment administration exposure would be highly preferred.
  • Experience working with IFRS 17 is advantageous.
  • Strong commercial acumen.
  • Proven experience in asset management and insurance.
Knowledge and Skills
  • Sound knowledge of retirement funds and/or investments.
  • Working knowledge of operational processes.
Core Competencies
  • Cultivates Innovation by creating new and better ways for the organisation to be successful.
  • Client Focus - Building strong customer relationships and delivering customer-centric solutions.
  • Drives Results - Consistently achieving results, even under tough circumstances.
  • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
  • Resilience - Rebounding from setbacks and adversity when facing difficult situations.
Behavioural Competencies
  • Organisational Savvy – Maneuvering comfortably through complex policy, process, and people-related organisational dynamics.
  • Manages Complexity – Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Drives Engagement – Creating a climate where people are motivated to do their best to help the organisation achieve its objectives.
  • Business Insight – Applying knowledge of the business and marketplace to advance the organisation's goals.


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