Customer Service Coordinator
4 weeks ago
We're seeking a skilled Customer Service Coordinator to join our dynamic team at SA Commercial (Pty) Ltd. As a key member of our customer-facing operations, you will be responsible for providing exceptional service to our clients. Your duties will include managing inbound and outbound calls, ensuring all customer inquiries and concerns are addressed in a timely manner. You will also be responsible for scheduling jobs in engineers' diaries, coordinating customer and engineer availability, and handling incoming and outgoing emails. Additionally, you will escalate any concerns or issues through our internal protocols.
Requirements:
To be successful in this role, you will need to have experience in a customer-facing role, with a background in both inbound and outbound calling. A minimum of 1 year in customer service and 1 year in sales (inbound/outbound) is required. Prior experience in planning and scheduling is highly desirable. You will also need to have excellent communication skills, both over the phone and via email, as well as strong attention to detail and a commitment to delivering high-quality service. Familiarity with Microsoft tools and bespoke in-house systems is a must.
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Warehouse and Vehicle Services Coordinator
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Customer Service Coordinator
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Customer Service Coordinator
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Cape Town, Western Cape, South Africa The Legends Agency Full timeCustomer Service CoordinatorThe Legends Agency is seeking a highly skilled and organized Customer Service Coordinator to join our team in Durbanville Industrial Park.About the Role:Provide exceptional customer service by greeting visitors warmly, answering phone inquiries, and managing office supplies effectively.Assist with administrative tasks to maintain...
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Customer Service Coordinator
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Cape Town, Western Cape, South Africa The Legends Agency Full timeJob Title: Customer Service CoordinatorWe are seeking a skilled and organized individual to fill the role of Customer Service Coordinator. This position is ideal for someone who has experience in customer-facing roles, particularly within the FMCG industry.The successful candidate will be responsible for providing exceptional service to clients, ensuring...
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Customer Service Representative
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Customer Service Coordinator
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Customer Service Representative – Hermanus
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Customer Service and Logistics Coordinator
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Customer Service Coordinator
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Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full timeJob Description:We are seeking a highly motivated individual to join our dynamic team as a Customer Service Coordinator in the UK. As an integral part of our customer-facing operations, you will be responsible for serving as the primary point of contact for customers, representing the company with professionalism and in-depth knowledge.Your Key...
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Customer Service Representative
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Customer Service Representative
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Cape Town, Western Cape, South Africa EXL Service Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at EXL Service. In this role, you will be responsible for providing exceptional customer service to our clients, addressing their needs and resolving any issues that may arise.About the RoleThe ideal candidate will have a minimum of 1 year of...
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Cape Town, Western Cape, South Africa Sagan Full timeSagan is seeking a Customer Service and Order Fulfillment Coordinator to provide exceptional service and ensure timely order processing for our clients. This role involves handling customer inquiries, managing orders, and maintaining accurate records.**Key Responsibilities:**Respond to customer inquiries via phone, email, or live chat to resolve issues and...
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Insurance Customer Service Representative
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Customer Service Sales Coordinator
1 week ago
Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full timeWe are looking for a highly motivated and organized Customer Service Sales Coordinator to join our team at SA Commercial (Pty) Ltd.About the RoleThe primary responsibility of this role is to provide exceptional customer service while also driving sales growth. The ideal candidate will have a minimum of 1 year of experience in customer service and 1 year of...
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Retail Sales Associate
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Insurance Customer Service Representative
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Customer Service Assistant Coordinator
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Customer Service Coordinator
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Customer Engagement Strategist
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