Customer Engagement Strategist

1 month ago


Cape Town, Western Cape, South Africa Service Solutions Staffing Full time

About the Role

We are seeking an experienced Customer Marketing Manager to join our team at Service Solutions Staffing.

Key Responsibilities

  • Coordinate in-store brand activations in collaboration with Brand Marketing, Finance and Sales teams, including administrative tasks, planning, and reviews.
  • Manage sampling plans for all Brands with sampling budget, including post-campaign analysis (CPC, ROI).
  • Develop Joint Business Plans in major customers for the main seasons (Christmas, Easter).
  • Manage account and ongoing interaction with storage and transportation supplier, ensuring high service implementation.

Requirements

  • BComm Degree or suitable tertiary qualification.
  • Previous experience in an FMCG environment, ideally Sales or Marketing (minimum 3-5 years).

What We Offer

  • Opportunity to work with a dynamic team.
  • Competitive salary and benefits package.


  • Cape Town, Western Cape, South Africa Ad Talent Africa Full time

    About the RoleWe are seeking a Senior Customer Engagement Strategist to lead our member engagement and retention business.The successful candidate will be responsible for developing a clear strategy and approach to member engagement, improving the accuracy of 1st party marketing data, and growing member usage.Key Responsibilities:Develop a comprehensive...


  • Cape Town, Western Cape, South Africa Collinson Full time

    Company OverviewCollinson is a global, privately-owned company that specializes in helping the world travel with ease and confidence. With a unique blend of industry and sector specialists, Collinson provides market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.The company operates...


  • Cape Town, Western Cape, South Africa TTEC Full time

    About the RoleWe are seeking a talented Employee Engagement Strategist to join our team at TTEC. This is an exciting opportunity to create and deliver amazing customer experiences while experiencing a world-class employment experience and company culture.Your Key ResponsibilitiesPartner with senior leadership to create an amazing employee experienceManage...


  • Cape Town, Western Cape, South Africa Labournet Full time

    **Job Title:** Climate Engagement Strategist**Location:** CBD, Western CapeLabournet is currently expanding its team of consulting professionals and seeks a highly skilled Climate Engagement Strategist to support short-term management consulting and longer-term project implementation assignments.The successful candidate will manage multiple streams of work...


  • Cape Town, Western Cape, South Africa Collinson Full time

    Company OverviewCollinson is a global, privately-owned company that helps the world travel with ease and confidence. With a unique blend of industry and sector specialists, we provide market-leading airport experiences, loyalty, and customer engagement solutions for over 400 million consumers.We operate Priority Pass, the world's original and leading airport...


  • Cape Town, Western Cape, South Africa ShopriteX Full time

    Job OverviewWe are seeking a seasoned Digital Customer Experience Strategist to enhance our customer engagement through digital and analytical solutions. As part of our team, you will focus on customer growth and profitability within the Rewards program.Key ResponsibilitiesCollaborate with business stakeholders across departments to design and deliver...


  • Cape Town, Western Cape, South Africa Initiate International Full time

    Job OverviewWe are seeking a highly skilled Customer Loyalty Strategist to join our team at Initiate International.


  • Cape Town, Western Cape, South Africa Initiate International Full time

    Initiate International Sales & Marketing - Job Title: Customer Retention StrategistWe are looking for a highly skilled Customer Retention Strategist to join our team at Initiate International in Cape Town. The ideal candidate will have 2+ years of experience in a retention or marketing role, preferably in the online gambling or sports betting industry.The...


  • Cape Town, Western Cape, South Africa Ditto Hire Full time

    Role OverviewWe are seeking a highly skilled Customer Experience Strategist to join our team at Ditto Hire. As a key member of our organization, you will play a pivotal role in shaping the way we create value in our partnerships with top-tier brands and companies.In this role, you will work closely with our team to constantly re-evaluate and refine our...


  • Cape Town, Western Cape, South Africa ShopriteX Full time

    Job SummaryWe are seeking an experienced Digital Customer Experience Strategist to join our team at ShopriteX. The successful candidate will be responsible for enhancing customer engagement through digital and analytical solutions, focusing on customer growth and profitability within the Rewards program.Key ResponsibilitiesCollaborate with business...


  • Cape Town, Western Cape, South Africa Delta-v Full time

    Job Title: Marketing Campaign Strategist for FinTech and SaaS CustomersWe are seeking a highly skilled Marketing Campaign Strategist to join our team at Delta-v. This role is an opportunity to own the strategy and execution of Go-to-Market campaigns for our international FinTech and SaaS customers.About the RoleYou will engage directly with Sales and...


  • Cape Town, Western Cape, South Africa Deka Minas Pty Ltd Full time

    Unlock your career potential as a Customer Value Growth Strategist at Deka Minas Pty Ltd, where you will play a pivotal role in driving organisational growth through effective customer value management.The estimated salary for this position is between $80,000 and $120,000 per annum, depending on experience and location. Key Responsibilities:- Develop and...


  • Cape Town, Western Cape, South Africa Deka Minas (Pty) Ltd Full time

    About the RoleWe are seeking a highly skilled Customer Value Optimization Strategist to join our team at Deka Minas (Pty) Ltd. As a key member of our organization, you will play a critical role in maximizing customer value through insights-driven campaigns.Job SummaryThe Customer Value Optimization Strategist will be responsible for ensuring the effective...


  • Cape Town, Western Cape, South Africa Paracon Full time

    Job Title: Senior Rewards StrategistAt Paracon, we're seeking a highly skilled and experienced Rewards Strategist to join our team. This is an exciting opportunity to develop and implement innovative rewards programs that drive customer engagement and loyalty.Key Responsibilities:We're looking for a candidate with expertise in designing and implementing...


  • Cape Town, Western Cape, South Africa Ad Talent Africa Full time

    Job Title: Digital Content StrategistJob Summary:We are seeking a skilled Digital Content Strategist to join our team at Ad Talent Africa. As a Digital Content Strategist, you will be responsible for developing and implementing a comprehensive digital content strategy that aligns with our business objectives.Key Responsibilities:Develop and execute a digital...


  • Cape Town, Western Cape, South Africa ShopriteX Full time

    Role PurposeThe Customer Engagement Manager is responsible for enhancing Shoprite's customer experience through digital and analytical solutions, focusing on customer growth and profitability within the Rewards program.This role involves generating and interpreting data into actionable insights while working with data scientists, analysts, product managers,...


  • Cape Town, Western Cape, South Africa Pepkor Speciality Full time

    Pepkor Speciality is seeking a skilled Customer Engagement Specialist to join its Direct Marketing Team. The successful candidate will be responsible for tracking, compiling, and reporting customer research metrics from Salesforce to support marketing initiatives. Key responsibilities include compiling data from Salesforce and organizing it to develop...


  • Cape Town, Western Cape, South Africa Ad Talent Africa Full time

    About the RoleAd Talent Africa is seeking a skilled Customer Engagement Manager to join our team. As a leading Financial Services company, we offer affordable and reliable financial services to emerging consumers.This role plays a key part in developing and implementing strategies to engage customers directly and enhance their overall experience. With...


  • Cape Town, Western Cape, South Africa ShopriteX Full time

    **Job Title:** Data Strategist and Campaign Lead**Location:** Western Cape, Cape Town**Estimated Salary:** R850,000 - R1,200,000 per annumCompany OverviewShopriteX is a leading retailer in South Africa, committed to delivering exceptional customer experiences. As a Data Strategist and Campaign Lead, you will play a key role in driving customer engagement...


  • Cape Town, Western Cape, South Africa Ad Talent Africa Full time

    Job Title: Social Media StrategistWe are seeking a highly skilled and experienced Social Media Strategist to join our team at Ad Talent Africa.Job Summary:The successful candidate will be responsible for developing and executing social media strategies that align with our overall business objectives, while also ensuring consistency in messaging and brand...