Claims Administrator

2 weeks ago


East London, Eastern Cape, South Africa E2E Staffing (PTY) LTD Full time

About the Role:

E2E Staffing (PTY) LTD is seeking a highly skilled Claims Administrator to join our team. As a Claims Administrator, you will be responsible for handling claims from inception to settlement, ensuring that all claims are processed efficiently and effectively.

Key Responsibilities:

  • Claims Handling: Gather and follow up on all information and documents required to register a claim, advise clients on claims under what section is covered on policies, and interact with insurers to ensure timely resolution of claims.
  • Client Communication: Make and receive calls to clients, build relationships, and ensure that clients are treated fairly and with respect.
  • Claims Processing: Involvement with claims intermediary service to ensure client satisfaction, follow claims through to agreement of loss and signed by client, and ensure that all claims are processed in accordance with company policies and procedures.
  • Administrative Tasks: Perform administrative tasks such as data entry, document management, and record-keeping to ensure that all claims are accurately and efficiently processed.

Requirements:

  • Qualifications: Grade 12, competence, experience (1+ years in industry), Class of Business completed for STI Personal and Commercial lines, and Operational Ability.
  • Skills: Strong administrative skills, good verbal and written communication skills at all levels, computer literate in Microsoft Office and internet, self-discipline, time management, punctuality, and ability to meet deadlines.
  • Experience: Experience on SANTAM online system and product-specific training completed with main players in the insurance industry.

What We Offer:

  • Competitive Salary: A competitive salary package that reflects your skills and experience.
  • Opportunities for Growth: Opportunities for growth and development within the company.
  • Collaborative Work Environment: A collaborative and supportive work environment that encourages teamwork and open communication.


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