Short Term Insurance Administrator

2 weeks ago


East London, Eastern Cape, South Africa Abantu Staffing Solutions Full time

Job Summary

Abantu Staffing Solutions is seeking a highly skilled and experienced Short Term Insurance Administrator to join our team. As a key member of our insurance team, you will be responsible for managing and processing insurance policies, ensuring that all clients receive the best possible service.

Key Responsibilities

  • Policy Administration
    • Process and manage new and existing insurance policies
    • Ensure that all policy documents are accurate and up-to-date
    • Handle policy amendments and cancellations
  • Claims Handling
    • Process and manage insurance claims
    • Communicate with clients and other stakeholders regarding claims
    • Ensure that all claims are handled in a timely and efficient manner
  • Customer Service
    • Provide excellent customer service to clients
    • Respond to client inquiries and concerns
    • Ensure that all client interactions are professional and courteous
  • Risk Management
    • Identify and mitigate potential risks associated with insurance policies
    • Develop and implement risk management strategies
    • Monitor and report on risk management activities
  • Compliance
    • Ensure that all insurance policies and claims are compliant with relevant laws and regulations
    • Monitor and report on compliance activities

Requirements

  • 3+ years of experience in insurance administration
  • NQF4 qualifications and credits
  • RE5 Exam passed
  • Class of Business completed for STI Personal and Commercial lines
  • CPD hours/points completed for last cycle

Advantageous Additional Factors

  • NQF5 passed for STI
  • Experience on SANTAM online system
  • Product specific training completed within the insurance industry


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