Claims Process Manager

1 week ago


Cape Town, Western Cape, South Africa AFRIZAN Full time

AFRIZAN is seeking a highly skilled Claims Process Manager to oversee the technical and operational aspects of Section 37C death claims. This pivotal role ensures processes are efficient, stakeholder interactions are positive, and all legislative requirements are met.

Key Responsibilities:
  • Oversee the entire Section 37C death claims process, ensuring a smooth journey for all stakeholders.
  • Identify pain points and implement improvements in the claims process.
  • Collaborate with cross-functional teams, including legal, compliance, finance, IT, and trustees.
  • Develop and monitor risk management, governance, and compliance controls.
  • Ensure all legislative requirements, including the Pension Fund Act, Income Tax Act, and POPI Act, are met.

This role requires a strong understanding of relevant legislation and industry best practices. If you have a proven track record in death and retirement claims administration, we encourage you to apply.

Requirements:
  • Bachelor's Degree (essential)
  • At least 8 years' experience in death and retirement claims administration
  • Proven expertise in Section 37C death claims and insurance processes
  • Strong knowledge of relevant legislation, including the PF Act
  • SARAF certification

We offer a competitive salary of R750,000 per annum, depending on experience. AFRIZAN is an equal opportunities employer and encourages people with disabilities to apply. Please note that all positions will be filled in accordance with our Employment Equity plan.



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