Claims Manager for Uninsured Liabilities

1 month ago


Cape Town, Western Cape, South Africa Sanlam Full time
About the Role

Santam Legal Claims Solutions is seeking an experienced Claims Manager to lead a team in Cape Town, focusing on uninsured liabilities claims resulting from motor vehicle accidents.

Key Responsibilities
  • Manage and report on team performance, ensuring financial efficiency and adherence to quality standards.
  • Oversee human capital development, set goals for the team, and manage capacity.
  • Ensure compliance with contracted service levels, optimise processes, and handle claims by exception.
  • Participate in ad-hoc projects, improve processes, and adhere to policies and legislative requirements.
Requirements
  • Maturity and leadership skills, with a proven track record of successful people management and process improvement.
  • Minimum 5 years' experience in short-term insurance, particularly in a Legal Claims environment.
  • Law degree and admission as an attorney (advantageous).
Skills and Qualifications
  • Civil litigation knowledge and practical experience.
  • Insurance process and product expertise.
  • Analytical and problem-solving skills, with delivery/results orientation.
Competencies
  • Driving strategy, client focus, enabling innovation, change leadership, talent enablement, teamwork, building networks, leading & supervising, coaching & development, performing under pressure, planning & organising, problem solving, producing creative solutions, and negotiating.
About Us

Santam is the market leader in general insurance in Southern Africa, committed to transformation and diversity. We strive for an inclusive workforce, representative of our society, and give preference to applicants from designated groups in line with employment equity targets.

Estimated Salary Range

R750,000 - R1,200,000 per annum, depending on experience and qualifications.



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