Medical Office Coordinator Role
4 days ago
We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Three Ships. As a key member of our front-line staff, your primary responsibility will be to provide exceptional patient care and support to our medical eyecare practice.
Job Overview
- Our ideal candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.
Key Responsibilities
- Answer all incoming calls and schedule appointments in a timely manner, ensuring seamless communication with patients and staff.
- Provide accurate and efficient responses to patient inquiries, addressing any concerns or issues promptly.
- Gather necessary information from patients and insurance providers, verifying coverage and benefits as needed.
- Prepare and manage outgoing mail, including correspondence and reports, maintaining confidentiality and professionalism at all times.
- Check, sort, and forward emails, prioritizing tasks to ensure prompt response times.
- Place supply orders when necessary, maintaining an adequate inventory of materials and equipment.
- Monitor and update records and files, ensuring accuracy and compliance with regulatory requirements.
- Offer general administrative support to the practice, contributing to a positive and productive work environment.
Requirements and Qualifications
- A minimum of [X] years of experience in a similar role, with a strong background in medical office management.
- Proficiency in common online systems, such as Gsuite and MS Office (especially Excel and Word).
- Demonstrated ability to multitask, prioritize tasks, and meet deadlines in a dynamic environment.
Preferred Skills
- Experience with medical insurance verification and claim submission is highly desirable.
- Excellent critical thinking and problem-solving skills, with the ability to adapt to changing circumstances.
- Strong teamwork and interpersonal skills, with a customer-centric approach.
Additional Requirements
- A personal laptop or desktop computer, and an external monitor.
- A sufficient backup power supply to manage potential power outages.
- A high-quality headset with a built-in microphone.
- Flexibility to work hours that align with our client's time zone (EST).
We offer a comprehensive benefits package, including opportunities for growth and development within our organization. If you have a passion for delivering exceptional patient care and working in a dynamic environment, we encourage you to apply today.
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