Technical Solutions Expert

6 days ago


Cape Town, Western Cape, South Africa BCXP Full time
Job Description

We are seeking a highly skilled Technical Solutions Expert to join our team at BCXP. As a key member of our IT support team, you will be responsible for providing technical assistance to clients on-site or remotely.

Main Responsibilities
  • Identify, diagnose, and resolve computer hardware, software, and application issues.
  • Install and configure client computer hardware, software, systems, networks, printers, and scanners.
  • Ensure prompt response and resolution of client support requests and service tickets.
  • Maintain good client relations and provide excellent customer service.
  • Track and manage work records and accurately compile reports.
Requirements
  • NQF 4: Grade 12 National Diploma.
  • Minimum 2-years' experience in attending to and installing hardware solutions within the Retail Environment.
  • Microsoft Systems Associate or Engineer (MCSA or MCSE); Linux LPIC (1 and 2), Certified Linux Administrator or CompTIA Linux+.
  • Valid Drivers Licence and Reliable Vehicle.


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