Technical Communication Expert

4 days ago


Cape Town, Western Cape, South Africa Amazon Full time
Job Description

This Technical Communication Expert position requires a highly skilled individual who can craft compelling content that resonates with diverse audiences. As a key member of our content creation team, you'll play a critical role in developing and maintaining our online knowledge base.

You'll work closely with subject matter experts to develop and maintain accurate and up-to-date knowledge base content. Your writing style will be engaging, informative, and easy to understand, catering to both technical and non-technical audiences.

Some key responsibilities associated with this role include:

  • Developing and maintaining knowledge base content that meets the highest standards of accuracy and quality.
  • Collaborating with internal stakeholders to identify content gaps and develop strategic plans to address them.
  • Analyzing customer feedback and usage metrics to inform content development decisions.

The ideal candidate will possess a unique blend of technical expertise and creative flair, with a passion for crafting compelling content that resonates with diverse audiences.



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