Retail Store Leader

3 days ago


Cape Town, Western Cape, South Africa Pro Select Consulting Full time
Job Description

STORE MANAGER - Cape Town

We are seeking a highly skilled and experienced Store Manager to join our team at Pro Select Consulting. As a Store Manager, you will be responsible for leading a team of sales professionals to achieve store targets, fostering innovative initiatives, and elevating customer service standards.

Main Responsibilities:

  • Spearhead Team Development: Identify training needs, emphasize talent management, and succession planning to drive team performance.
  • Recruit and Manage Performance: Administer company policies and procedures to ensure effective recruitment, performance evaluation, and talent development.
  • Customer Experience: Implement processes to ensure adherence to policies and procedures, including business instruction letters, markdowns, repricing, promotions, visual standards, customer feedback, and housekeeping.
  • Compliance and Risk Management: Conduct thorough compliance checks through defined processes to mitigate risks and ensure overall compliance.
  • Sales Growth and Brand Awareness: Explore and propose new opportunities to boost sales and enhance brand awareness.
  • In-Store Product Performance: Provide feedback on product performance to the support centre, contributing to sales improvement.
  • Operational Action Plans: Collaborate with management on operational action plans, sales performance increase, and store expenditure monitoring based on sales and profitability reports.
  • Stock Management: Authorize write-offs, breakages, recalls, and returns, ensuring effective stock management.
  • Housekeeping Standards: Maintain the stockroom's upkeep to meet housekeeping standards.
  • Inventory Control: Manage stock levels through defined processes to mitigate risks and ensure adequate stock on hand.
  • Merchandise and Replenishment: Accurately receive, unpack, merchandise, and replenish the sales floor to drive sales objectives.

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