Customer Service and Operations Coordinator

1 month ago


Johannesburg, Gauteng, South Africa LMP RECRUIT Full time
About the Role

We are seeking a highly organized and detail-oriented Customer Service and Operations Coordinator to join our team at LMP RECRUIT. In this role, you will be responsible for managing sales orders, quotes, job cards, and invoicing, as well as coordinating with technical staff on projects.

Key Responsibilities:
  • Sales Order Management

You will manage sales orders, quotes, job cards, and invoicing, ensuring timely and accurate processing.

Customer Service

You will provide exceptional customer service by understanding and tailoring solutions to customer requirements, handling complaints and providing resolutions, and delivering exceptional service and building relationships.

Project Coordination

You will coordinate with technical staff on projects, assign tasks to LMIs and Crane Technicians, and ensure equipment is certified and meets standards.

Risk Management and Compliance

You will report risks and prioritize safety, adhere to safety policies, and contribute to ISO45001.

Requirements:
  • Qualifications

A valid driver's license, Matric, SAMTRAC or equivalent certificate or diploma, and at least 2 years of experience in a similar position.

Skills

Comprehensive knowledge of Health & Safety Regulations, experience in Health and Safety practices, including knowledge of OH&S regulations and ISO45001 standards, and excellent communication and organizational skills.

What We Offer:

We offer a competitive salary range of $65,000 - $85,000 per annum, depending on experience, as well as opportunities for professional growth and development.



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