Hospitality Operations Coordinator

1 month ago


Johannesburg, Gauteng, South Africa Dream Hotels and Resorts Full time
Job Description

We are seeking a highly motivated and detail-oriented Hospitality Operations Coordinator to join our team at Dream Hotels and Resorts.

The estimated salary for this position is $45,000 - $55,000 per annum, depending on experience and qualifications.

Key Responsibilities:
  • Assist with guest service in food and beverage outlets, ensuring a high standard of service and guest satisfaction.
  • Support the team with setup, service, and cleanup of events and meal periods.
  • Address guest inquiries, concerns, and preferences professionally and promptly.
Inventory and Stock Management:
  • Aid in monitoring stock levels and assist in inventory control processes.
  • Support in receiving and checking food and beverage deliveries to ensure accuracy and quality.
  • Help maintain cleanliness and organization in storage areas.
Health, Safety, and Compliance:
  • Assist in ensuring adherence to health, safety, and hygiene standards within food preparation and service areas.
  • Support the team in maintaining compliance with all food safety regulations and company standards.
Administrative Support:
  • Help prepare reports on stock usage, sales, and feedback as directed.
  • Assist in documenting guest feedback and maintaining guest satisfaction records
Requirements:
  • CURRENTLY PURSUING OR RECENTLY COMPLETED A QUALIFICATION IN HOSPITALITY MANAGEMENT OR A RELATED FIELD IS DESIRABLE.
  • PREVIOUS EXPERIENCE IN FOOD SERVICE OR A CUSTOMER-FACING ROLE IS ADVANTAGEOUS BUT NOT REQUIRED.
  • BASIC KNOWLEDGE OF FOOD AND BEVERAGE OPERATIONS IS ESSENTIAL.
  • UNDERSTANDING OF HEALTH AND SAFETY REGULATIONS IN THE HOSPITALITY INDUSTRY (PREFERRED).


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