Business Development Associate

6 days ago


Cape Town, Western Cape, South Africa XM Full time

About XM

The Position:

XM is seeking a skilled Business Development Associate to drive the cultivation and maintenance of high-value partnerships. The successful candidate will leverage their expertise to foster strong, collaborative relationships with partners, enhancing XM's product portfolio and market visibility.


Key Responsibilities:
  • Develop and execute partnership growth strategies aligned with XM's corporate goals to boost revenue and customer retention
  • Act as the primary liaison between XM and its partners, delivering exceptional service and support
  • Assess partner satisfaction, gather insights, and apply learnings to refine partnership experiences and tailor initiatives accordingly
  • Analyze partner behavior to identify opportunities for upselling and customizing products and services
  • Stay informed about XM's product offerings and marketing initiatives, effectively communicating them to partners
  • Contribute to the enhancement of XM's platform through collaboration with Business Development teams
  • Stay abreast of industry trends, competitive dynamics, and best practices in partnership development, identifying areas for improvement
  • Undertake other relevant duties as required
Requirements:
  • Degree in a business-related discipline
  • Exceptional ability to build and maintain strong business relationships
  • Excellent interpersonal and communication skills
  • Results-driven and resourceful
  • Capacity to work independently and manage pressure
Benefits:
  • A comprehensive compensation package including performance-based incentives
  • A dynamic and challenging work environment
  • Opportunities for professional growth and international training


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