Restaurant Operations Manager

2 months ago

Knysna, Western Cape, South Africa Kencorp Full time
{"Responsibilities": "Key Responsibilities

As a Restaurant Operations Manager at Kencorp, you will be responsible for the overall management of our fast food establishment. Your key responsibilities will include:

  • Restaurant Operations
    • To manage the restaurant in accordance with Kencorp's Policies and Procedures.
    • To maximize restaurant sales and profitability by effective deployment of labor, assets, and production costs.
    • To maintain excellence in the execution of all duties.
    • To focus on exceeding customer expectations.
  • Staff Management
    • To develop and train staff, as well as to provide negative and positive reinforcement, and to recognize and reward superior performance.
    • To ensure that all staff receive a comprehensive induction and are correctly trained to perform those tasks assigned to them.
    • To provide development for staff and to ensure that succession planning is carried out to ensure full management of the restaurant.
  • Financial Management
    • To monitor food, packaging, and labor costs as well as controllable expenditure to ensure that these are in line with established targets.
    • To ensure that all cash handling and in-restaurant banking procedures are adhered to at all times.
    • To prepare the weekly labor schedules in advance and to ensure all shifts are properly staffed and that labor costs are in line with the budget.
  • Compliance and Safety
    • To ensure that all restaurant resources, i.e. Labour, product, supplies, tills, and equipment are at the correct levels to meet the various volumes of business.
    • To ensure that all restaurant staff and management are fully trained in fire procedures, health, safety, and food hygiene practices as well as security and robbery procedures.
    • To ensure that all daily, weekly, and monthly administration is completed accurately in line with procedures.
Requirements

To be successful in this role, you will need:

  • Qualifications
    • Grade 12 / NQF 4
  • Experience
    • 3 years Fast Food/Restaurant Manager experience preferably KFC or Pizza Hut
  • Skills
    • Creditworthiness (ITC check) and no criminal record
    • Micros /GAAP POS – 3 years' experience
"}

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