Service Manager

3 weeks ago


Knysna, Western Cape, South Africa Career Custodians Full time
About the Role

Village N Life is a leading local Tourism and Hospitality group that sets the bar high to deliver exceptional standards. We're seeking a skilled Service Supervisor to join our team and help us achieve our goals.

Key Responsibilities:

  • Deliver exceptional guest experiences by providing warm, attentive, and prompt service.
  • Support daily restaurant operations, ensuring manuals, SOPs, and logs are consistently updated and effectively implemented.
  • Oversee all aspects of restaurant operations, ensuring a seamless dining experience.
  • Train and supervise staff, maintaining strict compliance with food health and safety regulations.

Requirements:

  • Grade 12 or equivalent qualification.
  • Relevant Hospitality diploma or experience.
  • Working knowledge of OPERA, OPERA Cloud.
  • Computer literate with Microsoft Office experience.
  • 2+ years of experience in a luxury hotel sector.

Competencies:

  • Verbal Communication and Comprehension - Expert English Standard.
  • Strong Decision making & judgement skills.
  • Self-Management.
  • Stress Tolerance.
  • Attention to detail.
  • Leadership.
  • Teamwork.
  • Business Alignment.
  • Strategic Vision.
  • Team development experience.

About Us

Career Custodians is a leading provider of hospitality solutions. We're committed to delivering exceptional experiences for our guests and employees alike. If you're passionate about hospitality and have the skills to match, we'd love to hear from you.


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