Senior Leader

3 days ago


Cape Town, Western Cape, South Africa Kuda Technologies Ltd Full time

Kuda Technologies Ltd is a pioneering fintech company redefining financial access for millions of Africans. As our Vice President of Operations, you'll play a critical role in shaping the future of African fintech by driving strategic leadership, customer experience excellence, risk management, and operational systems & technology.

You'll partner with the leadership team to develop and execute a global operations strategy, leading operational planning and resource allocation across multiple regions. With a deep understanding of financial services operations, you'll manage multi-million dollar P&L for operational functions while driving efficiency and cost optimization.

We offer a wide range of competitive benefits, including pension via Allan Gray, career development & growth, annual leave plus bank holidays, paid time off, travel insurance, employee wellness programs, and medical insurance. Our people are the heart of our business, and we prioritize their welfare.

Success Metrics
  • Cost Efficiency: Optimize the unit cost to serve.
  • Process Automation: Minimize manual processes across operations.
  • Customer Satisfaction: Drive improvements in customer satisfaction scores.
  • Risk Management: Maintain a low loss rate through robust systems.


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