Sales Director

3 weeks ago

Pretoria, Gauteng, South Africa Numeral XII (Pty) Ltd. Full time
Job Title: Sales Manager

Numeral XII (Pty) Ltd. is seeking a highly skilled Sales Manager to join our team. As a Sales Manager, you will be responsible for leading our sales team to achieve sales targets and providing coaching and mentoring to ensure team success.

Key Responsibilities:
  • Provide support to the sales team and ensure sales targets are met.
  • Grow and build the client base.
  • Responsible for presentations to clients to attain new business.
  • Manage and convert leads into sales and ensure outcomes are captured onto the system.
  • Inform the team by explaining procedures, answering questions, and providing information.
  • Assist the team with escalations and how to manage these.
  • Evaluate problems and complaints of clients and provide proper solutions.
  • Respond to the needs of clients and provide personalized service.
  • Provide information on the company's products or services and generate interest in the offer.
  • Upsell products and services to own clients and coach the team to do the same.
  • Research needed information using available resources.
  • Makes relevant notes from client interactions.
  • Identify any issues that clients might be struggling with and find solutions, as well as escalate where required.
  • Report on client feedback.
  • Manage and update client databases.
  • Manage the team and ensure KPIs are in place.
Requirements:
  • Ability to build strong relationships and effectively identify problems as soon as they arise.
  • Analysis of stumbling blocks to find positive solutions and ability to develop alternative solutions to common issues.
  • Identify critical factors which will affect certain outcomes, as well as accurately evaluate options and establish priorities.
  • Anticipate outcomes and identify consequences.
  • Open and honest communication regarding products.
  • Actively listen to others to determine approach to be taken and the ability to persuade individuals so as to see reason.
  • Ability to lead a team toward success.
  • Successful creation and implementation of negotiation strategy.
  • Ability to show empathy with excellent verbal and written communication skills.
  • Ability to provide concise and relevant information and able to provide advice when needed.
  • Ability to work alongside the team to achieve a common goal.
  • Be mutually accountable for all projects taken on.
  • Ability to encourage differences and opinions.
  • Ability to perform tasks in an organized manner.
  • Set personal goals and ensure the achievement thereof.
  • Plan efficiently and effectively to ensure deadlines are met.
  • Ability to remain calm in a situation of conflict.
  • Display patience when dealing with stakeholders and team.
  • Highly disciplined with a willingness to learn.
  • Confident with the ability to apply resilience.
  • Cooperative and optimistic.
  • High attention to detail.
Qualifications:
  • Matric.
  • Degree and/or Diploma in Business/Sales Management.
  • 3 years' solid sales experience.
  • 3 years' experience with managing a team.
  • Experience within the credit analysis industry, preferred.
  • Familiar with telephone and computer technology.
  • Experience within the financial services industry, preferred.
  • Experience in effectively making sales and reaching targets.
  • Customer service experience.
  • Ability to handle pressure.

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