Field Operations Director
2 weeks ago
We're a cutting-edge company leveraging AI-powered technology to break down barriers to fair and profitable trade in emerging markets.
Our Intelligent Open Commerce Platform connects FMCG Brands, Distributors, and Local Merchants on a single, equitable marketplace, empowering them with real-world insights and data to make better decisions.
We enable FMCG Brands to seize new opportunities in emerging markets, facilitate access to more buyers & streamline operations for Distributors, and help Local Merchants spend more time selling products, not searching for them.
Our diverse, dynamic team comprises talented individuals from over twenty different countries, speaking multiple languages, with a physical footprint in Africa, Europe, and Latin America.
Key Responsibilities:Go To Market Execution:- Oversee the deployment and management of FAOs who engage FMCG retailers to drive digital adoption of our app.
- Strategically deploy and realign FAO resources based on the evolving customer acquisition and expansion strategy.
- Ensure that FAOs are optimally placed to target high-potential markets and customer segments, adjusting deployment in response to market feedback and performance data.
- Continuously evaluate market opportunities and redeploy FAO resources to capitalize on new growth areas.
- Utilize the RedTAG application to monitor and enhance the daily productivity of FAOs, capturing real-time insights and market intelligence.
- Identify opportunities to improve operational efficiency and streamline processes for FAOs.
- Leverage real-time insights and market intelligence captured through RedTAG to inform strategic decisions and adapt GTM strategies.
- Provide regular feedback to product and marketing teams to ensure the app and associated services meet market needs.
- Develop and manage a Relative Scorecard system to drive performance management and incentives for FAOs, ensuring alignment with company objectives.
- Regularly assess and adjust performance metrics to reflect changing market conditions and company priorities.
- Manage the FAO structure like a P&L, being responsible for budgeting, cost management, and resource allocation.
- Optimize the deployment and realignment of FAOs based on customer acquisition and expansion strategy, ensuring cost-effective operations.
- Analyze the financial impact of FAO deployment decisions and adjust strategies to maximize ROI while minimizing costs.
- Collaborate with cross-functional teams, including Product, Marketing, Sales, and Operations, to ensure alignment with GTM strategy and execution.
- Engage with regional leadership to understand market-specific challenges and tailor strategies accordingly.
- At least 6-8 years of experience in Go-To-Market strategy, sales management, or field operations, preferably in the FMCG or e-commerce sectors.
- Bachelor's degree in Business Administration, Marketing, Sales, Finance, or a related field. A master's degree is preferred.
- Extensive experience working in or managing teams in emerging markets, particularly in Africa.
- Proven track record of driving successful adoption of digital products or managing Market activation and engagement strategies.
- Experience in P&L management, budgeting, and cost optimization within a large-scale field operations context.
- Exceptional leadership and team management skills, with a focus on improving productivity, performance tracking, and cost control.
- Proficiency in using data and analytics tools (SFAs and CRMs) to monitor productivity, manage costs, and drive operational efficiency.
- Strong understanding of emerging market dynamics, particularly in the FMCG sector.
- Results-driven with a focus on achieving measurable outcomes and driving business growth.
- Culturally sensitive and adaptable, with the ability to thrive in diverse and dynamic environments.
- Innovative and proactive, with a hands-on approach to execution excellence.
Check out the links below to see what our CEO Justin Floyd has to say about our plans for growth for the year ahead, and to see our latest video on the mission we're on
RedCloud I We're growing
RedCloud I Red101 App I Open Commerce
-
Operations Director
1 month ago
Johannesburg, Gauteng, South Africa Oxyon People Solutions Full timeAbout the RoleWe are seeking a highly skilled and experienced Operations Director to join our team at Oxyon People Solutions.The successful candidate will be responsible for overseeing the day-to-day operations of our facilities, ensuring that all maintenance activities are carried out efficiently and effectively.Key Responsibilities:Develop and implement...
-
Operations Director
4 weeks ago
Johannesburg, Gauteng, South Africa ABC Worldwide Full time{"heading": "Job Title: Operations Director", "subheading": "Join ABC Worldwide as we seek a highly skilled Operations Director to lead our Call Centre Operations.", "description": "As Operations Director, you will be responsible for overseeing the day-to-day operations of our Call Centre, ensuring that our internal and external clients receive the highest...
-
Executive Director of Sales and Operations
4 weeks ago
Johannesburg, Gauteng, South Africa Finding Personnel (Pty) Ltd Full time{"Job Title": "Executive Director of Sales and Operations", "Job Summary": "We are seeking an experienced Executive Director of Sales and Operations to lead our manufacturing company's sales and operational efforts. The successful candidate will be responsible for developing and implementing sales strategies to drive growth in local and international...
-
Operations Director
4 weeks ago
Johannesburg, Gauteng, South Africa Quantanite Full timeQuantanite is a global leader in business process outsourcing (BPO) and customer experience (CX), dedicated to revolutionizing service delivery through innovation and exceptional client-centric strategies. With a strong presence across multiple continents, our mission is to provide unparalleled service and transformative outcomes in every engagement. We are...
-
Operations Director
2 weeks ago
Johannesburg, Gauteng, South Africa Quantanite Full timeJob Title: Operations DirectorQuantanite is seeking a seasoned Operations Director to lead the overall operations of our BPO business in Sandton. The ideal candidate will have extensive experience in operational management within the BPO industry, strong leadership skills, and a proven track record of driving performance and efficiency.Key...
-
Operations Director
1 month ago
Johannesburg, Gauteng, South Africa Telebest Full time**About the Role**Telebest is seeking an experienced Operations Director to join our team in Midrand. As an Operations Director, you will play a key role in driving business growth and improving operational efficiency.**Key Responsibilities**Develop and implement business strategies to drive growth and improve operational efficiency.Lead a team of...
-
Operations Director
4 weeks ago
Johannesburg, Gauteng, South Africa Palesa Mbali Group Full time{"Key Responsibilities": "Operations DirectorAt Palesa Mbali Group, we are seeking an experienced Operations Director to lead our business unit. The successful candidate will be responsible for managing all stakeholder relationships, executing the business strategy, and overseeing day-to-day operations to meet scheme deliverables and mitigate financial...
-
Director of Operations
1 month ago
Johannesburg, Gauteng, South Africa Quantanite Full timeAbout the RoleQuantanite is a global leader in business process outsourcing (BPO) and customer experience (CX), dedicated to revolutionizing service delivery through innovation and exceptional client-centric strategies. With over 1,500 professionals across multiple continents, our mission is to provide unparalleled service and transformative outcomes in...
-
Operations Director
1 month ago
Johannesburg, Gauteng, South Africa Quantanite Full timeLeadership Opportunity at Quantanite: Director of OperationsAbout Us:Quantanite is a global leader in business process outsourcing (BPO) and customer experience (CX), dedicated to revolutionizing service delivery through innovation and exceptional client-centric strategies. With over 1,500 professionals across multiple continents, our mission is to provide...
-
Operations Director
4 weeks ago
Johannesburg, Gauteng, South Africa Keller Executive Search International Full timeJob Title: Operations DirectorWe are seeking a highly skilled and experienced Operations Director to lead our operations in a fast-paced startup incubator. The ideal candidate will have a strong blend of technical and soft skills, with a proven track record of building and scaling teams worldwide.Key Responsibilities:Lead Operations for Top Brands: Oversee...
-
Operational Director
4 weeks ago
Johannesburg, Gauteng, South Africa Prism Placements Full timeOperational Leadership Opportunity At Prism Placements, we are seeking an exceptional Operational Director to oversee the overall business operations, finances, and execute the strategy of our shareholders' vision. This is a unique opportunity to leverage your expertise and drive business growth. Key Responsibilities: * Oversee the overall business...
-
Operations Director
1 week ago
Johannesburg, Gauteng, South Africa Investong Human Capital Full timeOperations Manager/DirectorAt Investong Human Capital, we are seeking a highly skilled Operations Manager/Director to join our team. The successful candidate will be responsible for coordinating the order and delivery of materials to job sites, facilitating site planning meetings, and tracking company resource usage.Key Responsibilities:Material...
-
Operations Director
2 weeks ago
Johannesburg, Gauteng, South Africa Snaphunt Full timeJob Title: Operations ManagerJob Summary:The Operations Manager will oversee the day-to-day operations of the organization, ensuring the company's success and growth in Africa. This role will focus on strategic planning, customer support, project execution, and team supervision.Key Responsibilities:Develop and implement effective business strategies and...
-
Operations Director
3 weeks ago
Johannesburg, Gauteng, South Africa Investong Human Capital Full timeOperations Manager/DirectorAt Investong Human Capital, we are seeking an experienced Operations Manager/Director to join our team. The successful candidate will be responsible for coordinating the order and delivery of materials to job sites, facilitating site planning meetings, and tracking company resource usage.Key Responsibilities:Material Coordination:...
-
Executive Director of Operations
4 weeks ago
Johannesburg, Gauteng, South Africa Headhunters Full timeJob Title: Executive Director of OperationsWe are seeking an experienced Executive Director of Operations to lead our meat processing team in Johannesburg (City Deep).The ideal candidate will have a strong background in food production and manufacturing, with a minimum of ten years of experience in a similar role.The successful candidate will be responsible...
-
Group Aftersales Field Operations Director
1 month ago
Johannesburg, Gauteng, South Africa Gap Consulting Full timeJob Summary:We are seeking an experienced Aftersales Field Operations Manager to join our team at Gap Consulting. The successful candidate will have a strong background in Automotive OEM Sales & Marketing Management and will be responsible for leading our aftersales field operations.Key Responsibilities:Leadership: Provide strategic leadership and direction...
-
Executive Director of Operations
1 month ago
Johannesburg, Gauteng, South Africa Network Recruitment International Full timeJob DescriptionNetwork Recruitment International is seeking a highly experienced and skilled Executive Director of Operations to join our team.Key ResponsibilitiesStrategic Planning and Execution:Develop and implement strategic plans for mining operations in Africa, aligned with the company's overall objectives and growth targets.Evaluate market trends,...
-
Experiential Marketing Operations Director
3 weeks ago
Johannesburg, Gauteng, South Africa Ad Talent Africa Full time{"title": "Experiential Marketing Operations Director", "description": "Role OverviewAd Talent Africa is seeking a seasoned Experiential Marketing Operations Director to drive strategic growth and operational excellence in our experiential marketing agency.Key ResponsibilitiesStrategic Advisory and ReportingProvide strategic guidance to the Managing Director...
-
Executive Director of Operations
4 weeks ago
Johannesburg, Gauteng, South Africa Headhunters Full timeJob Title: Executive Director of OperationsWe are seeking an experienced Executive Director of Operations to lead our meat processing team in Johannesburg (City Deep).The ideal candidate will have a strong background in food production and manufacturing, with a minimum of ten years of experience in a similar role.The successful candidate will be responsible...
-
Executive Director of Franchise Operations
1 month ago
Johannesburg, Gauteng, South Africa Adonai Human Capital Solutions (PTY) Ltd Full timeAbout the Opportunity:Adonai Human Capital Solutions (PTY) Ltd is seeking a seasoned Executive Director of Franchise Operations to spearhead the growth and success of our franchise network. As a strategic leader, you will drive operational excellence, foster strong relationships with franchisees, and ensure brand consistency across all locations.Key...