Resort Receptionist – Boulder Bay: Hospitality Operations Coordinator
1 week ago
We are seeking a skilled Hospitality Operations Coordinator to join our team at the Beekman Group. This is a unique opportunity for an individual to take on a challenging role that involves managing front-desk operations, handling guest relations, and providing exceptional customer service.
Key Responsibilities:
- Manage front-desk operations, including checking in guests, processing payments, and handling room assignments.
- Provide exceptional customer service, responding to guest inquiries and resolving any issues that may arise.
- Maintain accurate records of guest stays, including check-in and check-out times, room assignments, and payment details.
- Collaborate with the housekeeping team to ensure rooms are cleaned and maintained to the highest standards.
- Monitor and maintain stock levels of hotel supplies, ordering new stock as needed.
Requirements:
- Candidate must have a matric certificate.
- At least 2 years of experience in a similar position.
- Excellent computer literacy skills, including proficiency in Excel and Word.
- Prior hospitality experience is beneficial, but not required.
Estimated Salary: R250,000 - R350,000 per annum, depending on experience.
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