Senior Team Lead

Customer Service Team LeadThe Customer Service Team Lead is responsible for leading a team of customer service representatives, ensuring that they provide high-quality service to customers. The ideal candidate will have experience in a contact centre environment and be able to motivate and develop their team members.Main Responsibilities:Lead and manage a...

Job SummaryWe are seeking a highly skilled Technical Team Lead to join our team at FirstRand Bank Limited. As a Technical Team Lead, you will be responsible for leading and developing a team of technical resources that provide operational project and technical support.Key ResponsibilitiesBuild and sustain collaborative working relationships with relevant...

Job Title: Senior Java Technical LeadAbout the Role:We are seeking a highly skilled Senior Java Technical Lead to join our team in FNB Core Banking Platform. As a key member of our team, you will be responsible for translating business IT requirements into implementable solutions and continuously monitoring to ensure operational continuity and...

Contact Centre Team Coach Role. This leadership position is part of iSON Xperiences' customer service team, responsible for guiding and developing a team of customer service representatives. The ideal candidate will be a seasoned leader with a strong background in customer service and team management. Main Responsibilities include: Leading a team of...

About the RoleWe are seeking a highly skilled Systems Analyst Team Lead to join our team at FirstRand Bank Limited. As a key member of our technical team, you will be responsible for leading a team of specialists in the analysis and design of complex systems.Key ResponsibilitiesLead a team of analysts in the analysis and design of systems to ensure efficient...

We are seeking a highly skilled Travel Team Lead to join our team at The Staff Connection. As a key member of our travel operations team, you will be responsible for leading a team of travel consultants and ensuring the smooth delivery of travel services to our corporate clients.The ideal candidate will have a strong background in travel management, with a...

OverviewLinkfields Innovations (Pty) Ltd is a dynamic organization that offers an exciting opportunity for individuals passionate about software testing to become integral members of our team as a Quality Assurance Team Lead. This role plays a pivotal part in ensuring the quality and reliability of our innovative projects, significantly contributing to the...

About The Icon GroupWe are a leading organization in the mining and minerals industry, seeking an experienced Senior Civil Structural Engineer Lead to join our team.Job DescriptionThis is a key leadership role that requires a seasoned professional with extensive experience in civil and structural engineering design for mining and minerals processing plant...

Team Coach RoleThe Team Coach is responsible for leading an inbound voice customer services team and maintaining quality of service delivered in conjunction with customer goals and objectives.Main Responsibilities include:Leading and managing a team of agentsCoaching and developing agents through continuous one-on-one sessionsManaging attendance and leave...

Team Leader Job SummaryThe iSON Xperiences Team Leader is responsible for leading an inbound voice customer services team and maintaining quality of service delivered in conjunction with customer goals and objectives.Main ResponsibilitiesLead and manage a team of customer service agentsCoach and develop agents through continuous one-on-one sessionsManage...

Job OverviewAs a Senior Software Engineer at our company, you will be responsible for designing, developing, and maintaining complex software systems. Key responsibilities include leading team members, mentoring junior engineers, and collaborating with cross-functional teams to deliver high-quality solutions.Key Responsibilities:• Design and develop...

Job Summary:The Icon Group is seeking a seasoned Civil Structural Engineering Team Lead to oversee the Civil and Structural department. As a key member of our team, you will be responsible for ensuring that designs and technical solutions are produced in a professional and cost-effective manner, to high standards.Key Responsibilities:Technical leadership and...

Job Title: Financial Wellness CoachAbout the Role: We are seeking a highly skilled and experienced Financial Wellness Coach to join our team at Dante Personnel. As a Financial Wellness Coach, you will be responsible for leading a team of customer service representatives in a call centre environment.Key Responsibilities:Provide coaching and guidance to team...

Senior Scrum Master - COELocation: Gauteng, Northern SuburbsJob Type: Permanent - Hybrid working modelApplications: itplacements@alos.co.zaThis is an exciting opportunity to join a dynamic team and contribute to the growth of a innovative company at the forefront of technological advancement.Role SummaryAs a Senior Scrum Master, you will guide and coach the...

We are seeking a Senior Software Engineer to join our Development Team. The successful candidate will be responsible for designing, developing, and testing software applications.Key Responsibilities:Design and develop software applications using various programming languages and frameworks.Collaborate with cross-functional teams to ensure software meets...

Company Overview:Kontak Recruitment is a leading recruitment agency specializing in professional placements. We are proud to partner with esteemed institutions to find exceptional talent for their teams.Job Summary:We seek an experienced and passionate Senior Legal Practitioner to lead our Community Law Clinic as Director. The ideal candidate will have a...

M-KOPA Customer Service - Team Coach RoleThe Team Coach position plays a pivotal role in driving exceptional customer experiences. Key responsibilities include leading an inbound voice/messaging/email customer services team and maintaining quality of service delivery in alignment with customer goals and objectives.Main Responsibilities:Lead and manage a team...

pTheTeamLeader:OutboundSalesatiSONXperiencesisresponsibleforleadingahigh-performingteamofContactCentreAgents.Theidealcandidatewillhaveaproventrackrecordofdrivingsalesperformanceandensuringexcellentcustomerservice./ppKeyresponsibilitiesinclude:/pulliDynamicleadershipandmanagementofateamof15agents/liliPlanningandreportingtoensuresalestargetsaremet/liliLearning...

Main ResponsibilitiesLead a team of +- 20 agentsDevelop agents through one-on-one sessionsManage attendance and leave processMotivate and manage agentsEnsure adherence and service levelsSet key performance indicators for agentsAssist in agent career development and training needsResolve daily queries and promote service deliveryLiaise with Workforce...

Job Title: Senior Sales and Retention ManagerJob Summary:We are seeking an experienced Senior Sales and Retention Manager to oversee our Saves/New Acquisition team at iSON Xperiences. The successful candidate will be responsible for driving customer retention and acquisition growth, leading a team of agents, and ensuring exceptional customer service.Key...