Customer Experience Ambassador: Medical

5 days ago


Centurion, Gauteng, South Africa Customer Loyalty Consultants Full time
Job Title: Customer Experience Ambassador: Medical

At Customer Loyalty Consultants, we are seeking a highly skilled and experienced Customer Experience Ambassador: Medical to join our team. As a key member of our Customer Experience Centre, you will play a vital role in delivering exceptional customer service and ensuring that our clients receive the highest level of support.

Job Overview

The Customer Experience Ambassador: Medical will be responsible for handling customer inquiries, resolving issues, and providing support to our clients. This role requires excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide support to clients through various communication channels, including phone, email, and chat
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain a deep understanding of our products and services to provide accurate and helpful information to customers
  • Continuously improve customer experience by identifying areas for improvement and implementing changes
Requirements
  • Grade 12 certificate or equivalent Level 4 qualification issued by SAQA
  • Clear Criminal and ITC Records
  • Computer Literacy – MS Office: Word, Excel, Outlook, and PowerPoint
  • Minimum 3 years of experience in Medical Contact Centre (Intermediate and Basic Life Support)
  • Paramedics Assist and First Aid experience will be an added advantage
Skills and Attributes
  • Fluent in Afrikaans
  • Verbal reasoning
  • Punctual & well groomed
  • Patient
  • Ability to work under pressure
  • Strong conflict resolution skills
  • Excellent oral, written, and interpersonal communication skills
  • Exceptional listening and analytical skills
  • Strong attention to detail
  • Strong knowledge of customer care processes and techniques

Please note that only shortlisted candidates will be contacted. Should you not hear from the HR Department at Customer Loyalty Consultants within two weeks, kindly consider your application unsuccessful.



  • Centurion, Gauteng, South Africa Customer Loyalty Consultants Full time

    {"Job Overview": "At Customer Loyalty Consultants, we are seeking a highly skilled and dedicated Customer Experience Ambassador: Medical to join our team. As a key member of our Customer Experience Centre, you will play a vital role in delivering exceptional customer service and ensuring that our clients receive the highest level of...


  • Centurion, Gauteng, South Africa Customer Loyalty Consultants Full time

    Job OverviewTo support the Customer Experience Centre (CEC) in delivering exceptional customer service, we are seeking a skilled Medical Customer Service Representative to handle inbound and outbound calls, log cases on the CCA, perform follow-ups, and maintain effective communication with all relevant parties. The successful candidate will contribute to the...


  • Centurion, Gauteng, South Africa Customer Loyalty Consultants Full time

    Job OverviewTo support the Customer Experience Centre in delivering exceptional customer service, the successful candidate will be responsible for handling inbound and outbound calls, logging cases, and maintaining effective communication with all relevant parties. This role requires a strong customer service background, excellent communication skills, and...


  • Centurion, Gauteng, South Africa IWG plc Full time

    About IWGIWG plc is a global leader in the flexible workspace industry, operating in 120 countries with 3,400 locations. Our mission is to provide innovative workspace solutions that meet the evolving needs of businesses and individuals.Job Title: Community AssociateWe are seeking a highly motivated and customer-focused individual to join our team as a...


  • Centurion, Gauteng, South Africa Customer Loyalty Consultants Full time

    Job OverviewWe are seeking a highly skilled Senior Graphic Designer to join our team at Customer Loyalty Consultants. As a key member of our marketing and branding team, you will be responsible for creating high-quality visual content that aligns with our brand vision.Key ResponsibilitiesDevelop and implement visual design strategies that enhance our brand...


  • Centurion, Gauteng, South Africa Customer Loyalty Consultants Full time

    About UsCustomer Loyalty Consultants (CLC) is a dynamic and innovative company based in Gauteng, South Africa. We specialize in the Short-Term Insurance Industry and are committed to delivering top-tier solutions for our clients.Job OverviewWe are seeking a highly skilled Senior Graphic Designer to join our team. As a key member of our marketing and branding...


  • Centurion, Gauteng, South Africa Customer Loyalty Consultants Full time

    Job Title: Senior Graphic DesignerWe are seeking a highly skilled Senior Graphic Designer to join our team at Customer Loyalty Consultants. As a key member of our marketing team, you will be responsible for creating visually stunning designs that elevate our brand and engage our audience.About the Role:The ideal candidate will have a strong portfolio...


  • Centurion, Gauteng, South Africa WNS Global Services Full time

    Job SummaryWNS Global Services is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving customer inquiries in a timely and professional manner.Key Responsibilities:Investigate and...


  • Centurion, Gauteng, South Africa Talent Evolution Full time

    Job Title: Customer Relations AgentWe are seeking a highly skilled and experienced Customer Relations Agent to join our team at Talent Evolution. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Customer Enquiries: Respond to customer enquiries in...


  • Centurion, Gauteng, South Africa Talent Evolution (Pty) Ltd Full time

    Customer Relations AgentWe are seeking a highly skilled Customer Relations Agent to join our team at Talent Evolution (Pty) Ltd. As a key member of our client's team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle customer inquiries and provide feedback and solutions to resolve...


  • Centurion, Gauteng, South Africa Isilumko Staffing Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our short-term insurance team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries...


  • Centurion, Gauteng, South Africa Dante Personnel Full time

    Job Requirements:We are seeking a highly skilled and experienced Customer Service Representative to join our team at Dante Personnel. The ideal candidate will have a strong background in customer service and a proven track record of providing excellent service in a call centre or service control environment.Key Responsibilities:Provide exceptional customer...


  • Centurion, Gauteng, South Africa Ctrack Full time

    Job SummaryWe are seeking a highly skilled and motivated Call Centre Support Agent to join our team at Ctrack. As a key member of our customer support team, you will be responsible for providing exceptional telephonic support to our customers, Fitment Centres, and CTFM branches.Key ResponsibilitiesMonitor and respond to customer high-risk alarms in a timely...


  • Centurion, Gauteng, South Africa ACDC Dynamics Full time

    **Job Summary**ACDC Dynamics is seeking a highly skilled and experienced Internal Sales Representative to join our team. As an Internal Sales Representative, you will be responsible for presenting our product range to clients, maintaining relationships with franchisees, and ensuring exceptional customer care.**Key Responsibilities**• Present the ACDC...


  • Centurion, Gauteng, South Africa Dimension Data Full time

    Service Technician L1 RoleWe are seeking a skilled Service Technician L1 to join our team at Dimension Data. As a Service Technician L1, you will be responsible for maintaining and repairing our IT infrastructure, providing technical support to customers, and troubleshooting issues on a daily basis.Key ResponsibilitiesProvide technical support to customers...


  • Centurion, Gauteng, South Africa ICTEngage Full time

    Job SummaryThis role is responsible for providing exceptional customer service and technical support to clients, ensuring the stability and security of our network infrastructure. The ideal candidate will have strong analytical and problem-solving skills, with the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAct as the primary...


  • Centurion, Gauteng, South Africa Restaurant Careers Full time

    Restaurant Manager Job DescriptionWe are seeking a highly experienced and skilled Restaurant Manager to lead our front of house team at Restaurant Careers. The ideal candidate will have a proven track record of managing a busy restaurant environment, with a strong focus on customer relations and staff management.Key Responsibilities:Manage the front of house...

  • Service Technician L1

    2 weeks ago


    Centurion, Gauteng, South Africa Dimension Data Full time

    Service Technician L1 RoleWe are seeking a highly skilled Service Technician L1 to join our team at Dimension Data. As a Service Technician L1, you will be responsible for maintaining and repairing our IT infrastructure, providing technical support to customers, and troubleshooting issues on a daily basis.Key ResponsibilitiesProvide technical support to...


  • Centurion, Gauteng, South Africa Dimension Data Full time

    About the RoleWe are seeking a skilled QA Test Analyst to join our Product Development team. As a QA Test Analyst, you will be responsible for testing and quality assurance of various applications.Key ResponsibilitiesConduct test planning activities to define a suite of tests for the deployment planPerform high-level tests using tools and procedures to...


  • Centurion, Gauteng, South Africa MedE Recruit Full time

    Dental Receptionist Job OpportunityWe are seeking a highly skilled Dental Receptionist to join our team at a Dental Practice in Centurion, Gauteng.The ideal candidate will have strong knowledge of dental and ICD-10 codes, as well as experience with all medical aids, including authorisations.Proficiency in Elixir and GoodX software is required.Key...