Restaurant Host

1 week ago


Johannesburg, Gauteng, South Africa Career Craft Full time
Restaurant Host/Hostess Job Description

We are seeking a charismatic and attentive Restaurant Host/Hostess to provide exceptional customer service and create a warm atmosphere for our guests.

Key Responsibilities:

  • Welcome and bid farewell to guests, setting the tone for a memorable dining experience.
  • Engage with guests, recognize VIPs and regulars, and ensure their meal and experience meet our high standards.
  • Escort guests to and from tables, managing the flow of traffic based on occupancy.
  • Familiarize yourself with daily restaurant operations, including food, wine, reservation systems, and service techniques.
  • Work effectively in a fast-paced environment, providing top-notch customer service and maintaining a positive attitude under pressure.

Requirements:

  • 3 years of experience in a similar role, with excellent communication and etiquette skills.
  • Strong interpersonal skills, with the ability to manage complaints and provide exceptional customer service.
  • Able to work in a busy restaurant environment, standing for long periods and managing multiple tasks simultaneously.

About Career Craft:

We are a dynamic and innovative company dedicated to delivering exceptional dining experiences. Our team is passionate about providing top-notch service and creating a warm and welcoming atmosphere for our guests.



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