Client Onboarding Specialist
1 day ago
**Job Summary:** We're seeking a highly skilled Client Onboarding Specialist to join our team. In this role, you'll be responsible for leading the onboarding process for new clients, ensuring seamless integration with our system.
The estimated salary for this position is R650,000 - R800,000 per annum, based on experience.
Key Responsibilities:
- Develop and implement onboarding processes that meet client needs, focusing on customer success and satisfaction.
- Collaborate with internal stakeholders to identify and address client pain points, driving business growth and development.
- Manage client relationships, resolving issues and delivering exceptional service through proactive communication.
- Leverage data analysis to inform onboarding decisions, driving efficiency and accuracy.
- Train new team members, empowering them to excel in their roles and contribute to the team's success.
Requirements:
- Bachelor's degree in Accounting, Economics, Statistics, Finance, or a related field.
- Minimum 2 years' leadership experience, preferably in the South African financial services industry.
- Advanced Excel skills and experience with large datasets.
- Excellent communication skills in English and Afrikaans, with strong interpersonal skills and attention to detail.
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