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Senior Client Service Specialist

1 month ago

Paarl, Western Cape, South Africa Momentum Metropolitan Holdings Limited Full time
Job Opportunity at Momentum Metropolitan Holdings Limited

We are seeking a highly skilled and experienced Senior Client Service Specialist to join our team.

About the Role

The successful candidate will be responsible for providing exceptional client service, handling administrative tasks, and ensuring accurate completion of documentation as per service level agreements.

Key Responsibilities
  • Client Service: Provide effective, efficient, and professional service to all clients and offices, both telephonically and through written correspondence.
  • Administrative Tasks: Handle all administrative tasks according to agreed standards and turnaround times.
  • Documentation: Ensure accurate completion of documentation as per service level agreements in order to meet client needs.
Requirements

To be considered for this role, you must have:

  • Matric or NQF 4 equivalent
  • 2-3 years client service administration experience
  • Financial services experience
Working Environment

You will be working in a dynamic and fast-paced environment with a focus on delivering exceptional client service.

What We Offer

We offer a competitive salary package including an estimated annual salary of R250,000 - R350,000 based on location and experience.

Additionally, we provide opportunities for career growth and development, a collaborative and supportive work environment, and a comprehensive benefits package.