Digital Onboarding Solutions Manager

3 weeks ago


Paarl, Western Cape, South Africa Frank Consult Full time
Role Overview

We are seeking a highly motivated Digital Onboarding Solutions Manager to lead our onboarding efforts, ensuring seamless integration with our system.

About the Job:

  • Develop and implement digital onboarding solutions, streamlining the client onboarding process.
  • Work closely with cross-functional teams to design and deliver effective onboarding processes.
  • Provide exceptional customer experiences through timely and thorough onboarding, meeting client needs and expectations.
  • Maintain accurate records and reporting, ensuring compliance with regulatory requirements.

About Us:

Frank Consult is a leading provider of innovative web applications for independent financial advisers. We prioritise customer success, simplicity, and ease of use, fostering a culture of inclusivity, integrity, work-life balance, and growth.

Requirements:

  • Bachelor's degree in Accounting, Economics, Statistics, Finance, or a related field.
  • Minimum 2 years' leadership experience, preferably in the South African financial services/financial planning industry.
  • Excellent communication skills in English and Afrikaans, with advanced Excel skills.


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