Veterinary Referral Coordinator Specialist

4 weeks ago


Paarl, Western Cape, South Africa HR Supreme Full time

We are seeking an exceptional Veterinary Referral Coordinator to join our team at HR Supreme, a specialist 24-hour veterinary hospital and referral centre.

Our hospital receives patient cases from veterinarians across the country who seek specialist advice from our highly skilled surgeons.

The ideal candidate will act as liaison between Specialists, pet owners, clinical staff, and insurance providers, providing outstanding client service, multitasking, and effective communication.

Key Responsibilities:

  • Coordinate all aspects of the referral process, verifying patient eligibility and providing clinical information to specialists
  • Assist referring veterinarians with the referral process, including cost estimates and prior approval requirements
  • Liaise with insurance companies to ensure claims processing is smooth and efficient
  • Schedule appointments, coordinate tests or procedures, and maintain accurate referral records
  • Provide exceptional customer service, ensuring clients and referring veterinarians are satisfied with the referral process

This is a full-time position that requires strong organizational skills, attention to detail, and the ability to work under pressure in a fast-paced environment.

About HR Supreme:

As a specialist veterinary hospital and referral centre, we provide high-quality care to pets and their owners. Our experienced team of surgeons and support staff work together to deliver exceptional results.

What We Offer:

In this role, you will have the opportunity to develop your skills and experience in a dynamic and supportive environment. We offer a competitive salary range of $55,000 - $65,000 per annum, depending on experience, plus benefits and opportunities for professional growth.



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