Front Desk Associate

4 days ago


Pretoria, Gauteng, South Africa Planet Fitness Full time
Job Description

We are seeking a highly skilled and enthusiastic individual to join our team as a Front Desk Associate. The successful candidate will be responsible for delivering exceptional customer service and ensuring the smooth operation of our reception area.

About Us

At Planet Fitness, we pride ourselves on providing a welcoming and supportive environment for our members and guests.

Key Responsibilities
  • Greet and assist members in a friendly and efficient manner.

  • Answer telephones and respond to member inquiries.

  • Manage the front desk area, including handling mail, packages, and other correspondence.

  • Maintain accurate records and reports as required.

  • Provide excellent customer service, ensuring that members feel valued and appreciated.

  • Collaborate with other team members to achieve common goals and objectives.

Requirements
  • Bachelor's degree or equivalent experience in a related field.

  • Excellent communication and interpersonal skills.

  • Ability to work in a fast-paced environment and prioritize tasks effectively.

  • Familiarity with basic computer software and applications.

  • Previous experience in a customer-facing role is an asset.



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