Customer Experience Manager

Customer Experience ManagerAt ParcelHero, we're on a mission to revolutionise the way people send and receive parcels. As a Customer Experience Manager, you'll play a critical role in shaping the customer journey and ensuring that every interaction with our brand is seamless, positive, and memorable.Key ResponsibilitiesCustomer Journey Mapping: Develop a...

Customer Experience ManagerAt ParcelHero, we're on a mission to deliver exceptional customer experiences. As a Customer Experience Manager, you'll play a crucial role in shaping our customer journey, ensuring seamless interactions from booking to post-delivery support.Key ResponsibilitiesCustomer Journey Mapping: Analyze and optimize the customer journey to...

Customer Experience ManagerAt ParcelHero, we're on a mission to deliver exceptional customer experiences. As a Customer Experience Manager, you'll play a crucial role in shaping our customer journey, ensuring seamless interactions, and driving measurable results.Key Responsibilities:Customer Journey Mapping: Develop and maintain a deep understanding of our...

Customer Experience ManagerWe are seeking a skilled Customer Experience Manager to oversee the delivery of exceptional customer experiences. Key responsibilities include developing and implementing customer service policies, training customer-facing teams, and analyzing customer feedback to drive improvements.Key requirements include:3+ years of experience...

Customer Experience ManagerAt ParcelHero, we're on a mission to deliver exceptional customer experiences. As a Customer Experience Manager, you'll play a crucial role in shaping our customer journey, ensuring seamless interactions from booking to post-delivery support.Key ResponsibilitiesCustomer Journey Mapping: Develop and maintain a deep understanding of...

Customer Experience ManagerAt ParcelHero, we're seeking a Customer Experience Manager to develop and implement programs that improve both customer experience and efficiency by process improvements. This role requires diving deep into CX metrics to find opportunities, having a bias for action to develop and iterate on new processes until achieving desired...

Job Title: Customer Experience ManagerAs a key member of our Logistics Control Center team, you will play a pivotal role in ensuring a seamless and positive experience for our 5500 motorbike delivery drivers. Reporting to the Head of Customer Experience, you will collaborate closely with Team Leads and logistics controllers to address operational challenges,...

Customer Experience ManagerAs a key member of our Logistics Control Center team, you will play a pivotal role in ensuring a seamless and positive experience for our 5500 motorbike delivery drivers. Reporting to the Head of Customer Experience, you will collaborate closely with Team Leads and logistics controllers to address operational challenges, manage...

Customer Experience SpecialistWe are seeking a highly experienced Customer Experience Specialist to join our team at Gap Consulting. The ideal candidate will have a strong background in customer experience, loyalty programs, and event disciplines within the automotive OEM industry.Key Responsibilities:Develop and implement customer experience strategies to...

Job SummaryWe are seeking a skilled Customer Experience Manager to lead the development and implementation of customer experience frameworks that deliver high-quality service to our customers and drive business success.Key ResponsibilitiesDevelop and lead customer experience frameworks that meet business targets and deliver financial benefitsLeverage...

Key Responsibilities:Ensure the CRM department delivers high-quality management, administration, communication, coordination, and delivery.Manage key strategic reports and be the custodian for the CRM departments processes and procedures.Improve operations processes, reduce associated costs, and enhance customer service offerings.Requirements:5 years of...

Fempower is Seeking a Customer Experience ManagerWe are looking for a seasoned Customer Experience Manager to lead our customer service team and drive exceptional customer satisfaction.The ideal candidate will have a strong background in customer service and experience managing a team.Key Responsibilities:Supervise day-to-day operations in customer services...

The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data-driven KPIs are established, implemented, and monitored. This role will be responsible for customer and governance and integrated planning enterprise-wide. The Senior Manager will oversee the overall experience customers have during their...

The Senior Manager Customer Experience will interface with Operations Delivery and Optimisation roles to ensure data-driven KPIs are established, implemented, and monitored. This role will be responsible for customer and governance and integrated planning enterprise-wide. The Senior Manager will oversee the overall experience customers have during their...

Customer Experience Specialist: AutomotiveTo succeed in this role, the ideal candidate will be primarily responsible for the customer operations department, overseeing the development and implementation of customer operation and customer loyalty programs for the Brand. They will need to possess a creative skillset to brainstorm new initiatives and drive...

Job Summary: We are seeking a highly skilled Senior Customer Experience Manager to lead our customer experience initiatives and drive business growth.Key Responsibilities:Develop and implement effective customer management strategies aligned with the company's goals and objectives.Develop the customer experience blueprint for the business and per brand...

Ecommerce Management Specialist Job DescriptionBeBee Professionals is seeking an experienced Ecommerce Management Specialist to drive online sales and customer engagement in Johannesburg.Key Responsibilities:Develop and execute ecommerce strategies to increase online sales and customer engagementOptimize customer experience through web analytics and...

Customer Experience Management OpportunityWe are seeking a skilled Customer Experience Management professional to join our team at Paton Personnel. As a CX Specialist/Management Consultant, you will play a key role in enhancing existing customer experience processes and enabling new strategic customer journeys.Key Responsibilities:Develop and implement...

Customer Journey ManagerWe are seeking a highly skilled Customer Journey Manager to join our team at Isilumko Staffing. The successful candidate will be responsible for implementing the customer experience strategy, managing marketing and brand initiatives, and evaluating customer initiatives to optimize the customer journey.Key Responsibilities:Develop and...

Customer Support LeaderFempower is seeking a seasoned Customer Support Leader to drive exceptional customer satisfaction and enhance user experience through multiple support channels. The ideal candidate will have a proven track record of growing customer service teams and managing day-to-day operations.Key Responsibilities:Team Management: Supervise and...