Customer Experience Manager

4 weeks ago


Johannesburg, Gauteng, South Africa Boardroom Appointments Full time

Key Responsibilities:

  • Ensure the CRM department delivers high-quality management, administration, communication, coordination, and delivery.
  • Manage key strategic reports and be the custodian for the CRM departments processes and procedures.
  • Improve operations processes, reduce associated costs, and enhance customer service offerings.

Requirements:

  • 5 years of sales and marketing experience in a business-to-business environment with logistics and/or warehousing experience.
  • Excellent communication and MS Office skills.


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