Call Centre Specialist
5 days ago
The Call Centre Specialist at the University of Fort Hare is responsible for handling incoming and outgoing calls, emails, and chats related to travel bookings and customer service inquiries. This role requires excellent communication and problem-solving skills to deliver exceptional customer experiences and meet sales targets.
Key Responsibilities:
- Process travel bookings, cancellations, and amendments accurately and efficiently.
- Address customer complaints and concerns in a professional and courteous manner.
- Upsell and cross-sell travel services and products to customers.
- Meet sales targets and performance metrics set by management.
- Collaborate with colleagues to achieve team goals and objectives.
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Call Centre Manager
1 week ago
Pretoria, Gauteng, South Africa Flair TM Full timeA leading company in the automotive sector is looking for a dynamic and results-driven Call Centre Manager to lead our fast-paced, high-energy call centre team in Silverlakes, Pretoria. This is an exciting opportunity for a resilient and innovative leader to drive sales, performance, and customer satisfaction in a goal-oriented environment.Key...
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Call Centre Expert
3 days ago
Pretoria, Gauteng, South Africa Medipost Full timeJob SummaryMedipost Pharmacy seeks a skilled Call Centre Expert to handle inbound and outbound calls, provide customer service, and resolve queries efficiently. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.Key Accountabilities:Customer Service: Deliver...
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Call Centre Operator
4 weeks ago
Pretoria, Gauteng, South Africa Intercare Group South Africa Full timeJob title : Call Centre Operator - Corporate ServicesJob Location : Gauteng, PretoriaDeadline : April 04, 2025Quick Recommended LinksJobs by Location Job by industries CRITICAL OUTPUTSProvide accurate and professional information to patients regarding assessments, pricing, procedures, and centre operations. Schedule, amend, or cancel patient appointments...
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Call Centre Manager
2 weeks ago
Pretoria, Gauteng, South Africa Flair TM Full timeKey Responsibilities:Team Leadership & Performance ManagementLead and manage a team of 40 call centre agents, including 3 team leadersDrive a positive, high-performance culture that fosters motivation and accountabilityImplement and track KPIs to optimize performance and achieve business objectivesMonitor, evaluate, and improve team productivity and service...
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Call Centre Operations Manager
1 day ago
Pretoria, Gauteng, South Africa Robert Walters Full timeJob SummaryAt Treetop Talent, we are seeking a seasoned Call Centre Operations Manager to join our team. This is an exciting opportunity for a highly motivated and experienced professional to lead our call centre operations and drive exceptional customer service standards.The successful candidate will be responsible for managing a high-performance call...
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Call Centre Management Executive
2 days ago
Pretoria, Gauteng, South Africa Digital Gaming Corp. Full timeCall Centre Management Executive Job DescriptionWe are seeking an experienced Call Centre Management Executive to join our team. The ideal candidate will have a proven track record of driving operational efficiency and making measurable impact in the contact centre.Main ResponsibilitiesDrive operational efficiency through strategic planning and effective...
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Call Centre Head
1 week ago
Pretoria, Gauteng, South Africa Business Capital Group Full timeAt Business Capital Group, we are looking for a seasoned Call Centre Head to lead and manage the effective operations of our call centre branch.The successful candidate will be responsible for implementing performance and consequence frameworks to address underperformance, developing and executing action plans for team development and retention, and...
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Call Centre Management Professional
2 days ago
Pretoria, Gauteng, South Africa Treetop Talent Full timeJob OverviewTreetop Talent is seeking a skilled Call Centre Management Professional to lead our Elandsfontein operations. As a key member of our team, you will be responsible for driving high-performance call centre outcomes.This exciting opportunity offers the chance to work in a dynamic environment, developing and implementing strategies to deliver...
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Call Centre Manager
14 hours ago
Pretoria, Gauteng, South Africa Network Recruitment Full timeAbout This OpportunityWe are seeking a highly motivated and experienced Performance Driven Contact Centre Executive to join our team at Network Recruitment. As a key member of our organization, you will be responsible for driving KPI performance and operational excellence in our call centre.Key AccountabilitiesDrive KPI performance and operational excellence...
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Call Centre Customer Experience Specialist
2 days ago
Pretoria, Gauteng, South Africa Surgo Hr & Training Full timeWe're on the lookout for a dedicated Call Centre Customer Experience Specialist to contribute to our team's success in providing exceptional customer service. As a key member of our customer-facing department, you'll play a vital role in ensuring that our clients receive personalized attention and tailored solutions to meet their unique needs.About the...
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Professional Call Centre Agent Required
2 days ago
Pretoria, Gauteng, South Africa Set Recruitment Consultants Full timeSet Recruitment Consultants is searching for skilled and customer-focused call centre agents to join our dynamic team in Sandton.Job OverviewAs a call centre agent, you will be responsible for communicating with clients, resolving their queries, and maintaining our high standards of customer service.Main ResponsibilitiesRespond to incoming calls from clients...
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Retail Store Operations Manager
2 days ago
Pretoria, Gauteng, South Africa Call Centre Staffing Full timeWe are looking for a Retail Store Operations Manager to join our team at Call Centre Staffing's Mall of Africa store. The successful candidate will be responsible for overseeing the visual presentation of the store, ensuring that merchandise displays are aesthetically pleasing, on-brand, and effectively showcase the products.About the Role:This is an...
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Call Centre Manager Elandsfontein
2 days ago
Pretoria, Gauteng, South Africa Treetop Talent Full timeCall Centre ManagerWe are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein.Job PurposeManages and builds a high-performance call centre of CLO's with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external...
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Store Management Professional
2 days ago
Pretoria, Gauteng, South Africa Call Centre Staffing Full timeCall Centre Staffing is seeking a Store Management Professional to join our team at our Mall of Africa store. The successful candidate will be responsible for leading a sales team and contributing to driving sales growth and maximizing revenue opportunities.About the Role:This is an exciting opportunity to develop your leadership skills and make a real...
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Assistant Store Manager
2 days ago
Pretoria, Gauteng, South Africa Call Centre Staffing Full timeAt Call Centre Staffing, we are committed to delivering exceptional customer experiences. We are seeking an Assistant Store Manager to join our team at our Mall of Africa store. The successful candidate will be responsible for leading a team of sales associates and contributing to driving sales growth and maximizing revenue opportunities.About the Role:This...
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Sales Team Lead
2 days ago
Pretoria, Gauteng, South Africa Call Centre Staffing Full timeCall Centre Staffing is seeking a Sales Team Lead for our Mall of Africa location. As a key member of our team, you will be responsible for leading a sales team to achieve sales targets and deliver exceptional customer experiences.About the Role:The ideal candidate must possess excellent leadership skills with the ability to inspire and motivate a team...
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Afrikaans speaking Inbound Call Centre Agent
1 week ago
Pretoria, Gauteng, South Africa Isilumko Staffing (JHB) Full timeOne of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Pretoria West. This is a 3-month contract. Client will eventually move to Centurion in the New Year.Qualifications and Experience:MatricNo less than 2 years' call centre experience /...
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Afrikaans speaking Inbound Call Centre Agent
3 weeks ago
Pretoria, Gauteng, South Africa Isilumko Staffing (JHB) Full timeOne of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Pretoria West. This is a 3-month contract. Client will eventually move to Centurion in the New Year. Qualifications and experience:MatricNo less than 2 years' call centre experience /...
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Call Centre Agent
2 weeks ago
Pretoria, Gauteng, South Africa Instacom Full timeAdhered to company policies and departmental procedures. Adhered to third-party agreements and policies.Adhered to Service Level Agreements and timelines.Maintain confidentiality.Build and maintain exceptional client relations.Maintain positive client relationships throughout any issue resolution.Provide follow-up client satisfaction with clients, as...
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Call Centre Agent
1 day ago
Pretoria, Gauteng, South Africa Instacom Full timeAdhered to company policies and departmental procedures. Adhered to third-party agreements and policies.Adhered to Service Level Agreements and timelines.Maintain confidentiality.Build and maintain exceptional client relations.Maintain positive client relationships throughout any issue resolution.Provide follow-up client satisfaction with clients, as...