Current jobs related to Call Centre Manager - Pretoria, Gauteng - Network Recruitment

  • Call Centre Manager

    4 weeks ago

    Pretoria, Gauteng, South Africa Flair TM Full time

    A leading company in the automotive sector is looking for a dynamic and results-driven Call Centre Manager to lead our fast-paced, high-energy call centre team in Silverlakes, Pretoria. This is an exciting opportunity for a resilient and innovative leader to drive sales, performance, and customer satisfaction in a goal-oriented environment.Key...

  • Call Centre Operations Manager

    3 days ago

    Pretoria, Gauteng, South Africa Robert Walters Full time

    Job Title: Call Centre Operations ManagerWe are seeking an experienced and results-driven Call Centre Operations Manager to join our team at Treetop Talent. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and leading high-performing teams.About the Role:The Call Centre Operations Manager will be...

  • Call Centre Operations Manager

    7 days ago

    Pretoria, Gauteng, South Africa Headhunters Full time

    Are you an experienced Call Centre Operations Manager looking for a new challenge? Headhunters is seeking a highly skilled professional to lead our call centre operations and drive business growth through improved efficiency and productivity.Main Responsibilities:Manage backorders on a continual basis to accurately reflect OTIF.Provide timeous feedback to...

  • Call Centre Supervisor

    3 days ago

    Pretoria, Gauteng, South Africa Robert Walters Full time

    We are seeking a highly skilled and experienced Call Centre Manager to lead our team at Treetop Talent.Job DescriptionThe successful candidate will be responsible for managing and building a high-performance call centre of CLO's with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including internal and...

  • Call Centre Operations Manager

    1 week ago

    Pretoria, Gauteng, South Africa Hello Group Recruitment Full time

    Hello Group Recruitment is looking for a skilled Call Centre Operations Manager to join our team.This role plays a vital part in ensuring the smooth operation of our Call Centre, providing exceptional customer service, and driving business growth.The successful candidate will have a proven track record in Call Centre management, a strong understanding of...

  • Fashion Department Manager

    3 days ago

    Pretoria, Gauteng, South Africa Call Centre Staffing Full time

    We are looking for a Fashion Department Manager to join our team at Call Centre Staffing. In this role, you will oversee the visual presentation of the store, ensuring that merchandise displays are aesthetically pleasing and showcase products effectively.Responsibilities:Maintain compliance with company policies and procedures related to store...

  • Call Centre Performance Manager

    6 days ago

    Pretoria, Gauteng, South Africa Datafin Full time

    **Job Description:**Datafin is seeking a talented Call Centre Performance Manager to oversee sales performance, lead senior sales leaders, and ensure efficient operations.The ideal candidate will have a deep understanding of call centre processes, procedures, and reporting methods, and possess excellent leadership and communication skills.Main...

  • Inbound Call Centre Supervisor

    3 days ago

    Pretoria, Gauteng, South Africa Robert Walters Full time

    Job Summary:Treetop Talent is seeking a seasoned Call Centre Manager to lead our high-performing call centre team. The ideal candidate will have a strong background in customer service, leadership, and process improvement.About the Role:The Call Centre Manager will be responsible for managing and building a high-performance call centre team, providing...

  • Call Centre Manager Elandsfontein

    3 weeks ago

    Pretoria, Gauteng, South Africa Treetop Talent Full time

    Call Centre ManagerWe are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein.Job PurposeManages and builds a high-performance call centre of CLO's with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external...

  • Call Centre Team Leader

    2 weeks ago

    Pretoria, Gauteng, South Africa Bluespec Holdings Full time

    We are looking for seasoned Team Leaders to join our dynamic team in our inbound Emergency Contact Centre.Job DescriptionMain Job Function: You will manage and direct call centre agents in achieving their required daily duties. Your role will be to take accountability for Call Centre Agents through daily monitoring, a compilation of reports, and coaching.You...

  • Call Centre Head

    1 week ago

    Pretoria, Gauteng, South Africa Business Capital Group Full time

    At Business Capital Group, we are looking for a seasoned Call Centre Head to lead and manage the effective operations of our call centre branch.The successful candidate will be responsible for implementing performance and consequence frameworks to address underperformance, developing and executing action plans for team development and retention, and...

  • Call Centre Sales Head

    7 days ago

    Pretoria, Gauteng, South Africa Datafin Full time

    ENVIRONMENT : ENSURE the delivery of great quality sales calls whilst ensuring that performance on all campaigns is maximized and that the Clients objectives are met as required as the next Call Centre Sales Head wanted by a dynamic Joburg-based Business Process Outsourcer.You will need to manage and lead the activities of the Senior Sales Leaders in order...

  • Call Centre Assistant Manager

    1 week ago

    Pretoria, Gauteng, South Africa Hello Group Recruitment Full time

    Hello Group is seeking to appoint a dedicated Risk and Compliance Manager to enhance our ability to manage and mitigate risks effectively.This critical role will focus on risk assessment, regulatory compliance, fraud prevention, operational resilience, and overall risk management strategies.The Risk and Compliance Manager will play a pivotal role in ensuring...

  • Call Centre Team Lead

    2 weeks ago

    Pretoria, Gauteng, South Africa NxaTel Full time

    NxaTel is a forward-thinking AI-powered communication platform that offers unified communication solutions for small and medium businesses (SMBs). Our services include cloud phone systems, virtual meetings, team chats, and secure cloud storage.We are looking for an experienced and motivated individual to guide and grow our call centre operations as a Call...

  • Store Operations Director

    3 days ago

    Pretoria, Gauteng, South Africa Call Centre Staffing Full time

    We are looking for a Store Operations Director to join our team at Call Centre Staffing. In this role, you will oversee the overall operation of the store, ensuring smooth and successful store performance.Responsibilities:Develop and implement strategies to drive sales growth and maximize revenue opportunities.Resolve escalated customer issues or complaints...

  • Call Centre Operations Manager

    1 week ago

    Pretoria, Gauteng, South Africa Jse Limited Full time

    Job SummaryJse Limited is seeking a highly skilled and experienced leader to join our team as a Client Service Centre Leader. This is a key leadership role that requires strong leadership, strategic planning, and team management skills.Key ResponsibilitiesDevelop and implement strategies to drive business growth, improve operational efficiency, and reduce...

  • Call Centre Sales Manager

    4 weeks ago

    Pretoria, Gauteng, South Africa Kontak Recruitment Full time

    A dynamic financial services company is seeking an experienced Call Centre Sales Manager to lead and drive a high-performing sales team.As the Call Centre Sales Manager you will be responsible for running the sales team in a financial services call centre, leading about 40 staff members. You will create sales plans, set targets, and ensure the team meets...

  • Call Centre Manager

    3 weeks ago

    Pretoria, Gauteng, South Africa Findojobs South Africa Full time

    We are seeking a highly skilled and experienced Call Centre Manager to join our team. The ideal candidate will have a proven track record in managing a call centre team and driving excellent customer service.Duties & ResponsibilitiesRecruitment, Performance and Retention of staffMaintain a high level of Customer service when handling call escalationsSales...

  • Group Call Centre Manager Johannesburg

    3 weeks ago

    Pretoria, Gauteng, South Africa Salesworx Full time

    Salesworx is proud to partner with one of South Africa's premier private higher education institutions.We are currently seeking a Group Call Centre Manager who will be responsible for overseeing all aspects of call centre operations.The role involves ensuring optimal performance, fostering team development, and driving customer satisfaction while also...

  • Sales Team Supervisor

    3 days ago

    Pretoria, Gauteng, South Africa Call Centre Staffing Full time

    Call Centre Staffing is seeking a Sales Team Supervisor to lead our sales team at Canal Walk. As a supervisor, you will be responsible for motivating and coaching the team to achieve sales targets and deliver outstanding customer experiences.Key Responsibilities:Lead, motivate, and coach a team of sales associates to achieve sales targets.Set clear...

Call Centre Manager

3 weeks ago

Pretoria, Gauteng, South Africa Network Recruitment Full time

About This Opportunity

We are seeking a highly motivated and experienced Performance Driven Contact Centre Executive to join our team at Network Recruitment. As a key member of our organization, you will be responsible for driving KPI performance and operational excellence in our call centre.

Key Accountabilities

  • Drive KPI performance and operational excellence in our call centre
  • Recruit, train, coach, and lead a team of Call Centre Agents
  • Analyze call centre data to improve service delivery and efficiencies
  • Handle escalations, coach teams through complex issues, and manage team meetings
  • Develop and implement process improvements to drive business results

Essential Requirements

  • Strong data analysis and Excel skills
  • Ability to multitask, remain calm under pressure, and make decisive calls
  • Proficiency in Microsoft Office and call centre technology systems

Our Company Culture

  • A dynamic and supportive team environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package