Customer Service Professional for African Operations

1 month ago


Johannesburg, Gauteng, South Africa PANalytical (Proprietary) Limited Full time
Job Description

At PANalytical (Proprietary) Limited, we are seeking a highly skilled and experienced Customer Service Engineer to join our team in Africa.

This is an exciting opportunity for a motivated individual who can provide exceptional support to customers, drive growth, and contribute to the success of our organization.

The ideal candidate will possess strong analytical and problem-solving skills, with experience working with X-Ray based scientific instrumentation. A National Diploma in Electronics or Electrical Engineering, or equivalent, is essential.

Key Responsibilities:
  • Provide on-site installations, commissioning, routine maintenance, repair, verification, and calibration of Malvern Panalytical's product lines in the African region.
  • Offer pre- and post-sales support to customers in the South African managed territory.
  • Work closely with sales teams to promote Malvern Panalytical products and services.
  • Ensure timely and accurate documentation of expenses, installations, and maintenance reports.
Requirements:
  • National Diploma in Electronics or Electrical Engineering, or equivalent.
  • Experience working with X-Ray based scientific instrumentation is an advantage.
  • Strong analytical and problem-solving skills.
  • Able to work independently and as part of a team.
About the Role

This is a challenging and rewarding role that offers opportunities for career growth and development. The successful candidate will be responsible for providing exceptional customer service, driving growth, and contributing to the success of our organization.

We offer a competitive salary package, including a base salary of R550,000 per annum, plus benefits and bonuses.



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