Senior IT Support Specialist

3 weeks ago


Cape Town, Western Cape, South Africa Communicate Recruitment Full time
Job Summary

As a Senior IT Support Specialist at Communicate Recruitment, you will be responsible for managing desktop support across the Group, ensuring seamless service delivery. Your expertise in patching servers and endpoints, installing software, and maintaining IT systems will be crucial in keeping our office running smoothly.

Key Responsibilities

Troubleshoot networks, servers, and hardware
Set up user accounts, solve printer issues, and maintain IT systems
Jump into ad-hoc IT tasks as needed

Requirements

Expert knowledge in Active Directory, MS365, VMware, Fortigate, Exchange, SharePoint, Windows Servers, and networking
7+ years of IT support experience (Sophos, Mimecast, Veeam knowledge is a plus)
Great under pressure with strong troubleshooting and communication skills

What We Offer

Proactive and flexible with a high attention to detail
Strong customer service skills and the ability to multitask
Willingness to work after hours and tackle new challenges head-on

Although you may not meet all the requirements needed, please consider sending through your CV as we have many roles available and could possibly find another great opportunity for you.

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