Senior IT Support Specialist

3 weeks ago


Cape Town, Western Cape, South Africa Communicate Recruitment Full time

We are seeking a skilled Senior IT Support Specialist to manage our desktop support operations, ensuring seamless service delivery. Key responsibilities include:

  • Patching servers and endpoints to maintain a secure environment
  • Installing software and maintaining IT systems to optimize performance
  • Troubleshooting networks, servers, and hardware to resolve technical issues
  • Setting up user accounts and solving printer issues to ensure smooth office operations

As a Senior IT Support Specialist, you will be expected to possess:

  • Expert knowledge of Active Directory, MS365, VMware, Fortigate, Exchange, SharePoint, Windows Servers, and networking
  • Minimum 7 years of IT support experience with skills in Sophos, Mimecast, and Veeam
  • Strong troubleshooting and communication skills to handle technical challenges and customer interactions

We value proactive and flexible team members with a high attention to detail and excellent customer service skills. If you are a motivated individual with a passion for IT, we encourage you to submit your CV for consideration.



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