Senior Network Support Specialist

3 days ago


Cape Town, Western Cape, South Africa Datacentrix Full time
Job Overview

Datacentrix is a leading provider of innovative technology solutions, and we are currently seeking a highly skilled Senior Network Support Specialist to join our team.

About the Role

We are looking for an experienced Network Support Specialist with a strong background in ISP networking skills to support our customers. The ideal candidate will have excellent technical knowledge of IPv4, MTU, VLAN, DNS, and VoIP, as well as experience working with Cisco and Mikrotik equipment.

Key Responsibilities
  • Provide advanced technical support for network-related issues, including troubleshooting and resolution of complex problems
  • Collaborate with cross-functional teams to ensure seamless delivery of services
  • Develop and implement process improvements to enhance efficiency and quality
  • Participate in on-call rotations to ensure 24/7 support coverage
Requirements
  • Matric certificate or equivalent
  • 3+ years of experience in Linux command line skills and practical networking skills
  • Excellent understanding of TCP/IP, MTU, network troubleshooting, VLAN, SDWAN, DNS, and VoIP
  • Experience with Cisco/Meraki and Mikrotik equipment
  • Ability to work under pressure to meet strict deadlines
  • Strong communication and interpersonal skills
What We Offer
  • A competitive salary of R450,000 - R550,000 per annum
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A generous benefits package
How to Apply

If you are a motivated and experienced Network Support Specialist looking for a new challenge, please submit your application, including your CV and cover letter, to us.



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