Claims Support Professional

5 days ago


Johannesburg, Gauteng, South Africa Insure Connect Full time

Supporting Brokers in the UK Insurance Market

We are actively building a talent pipeline of claims professionals to support our growing presence in the UK insurance market at Insure Connect. This is an exciting opportunity for experienced professionals to join our team and make a meaningful contribution to our success.

As a member of our talent pipeline, you'll be responsible for providing top-tier claims support and administration to clients and account executives. You'll work closely with our brokers to minimize claims expenses, manage claims processes, and uphold high standards of service.

Key Responsibilities:

  • Provide claims support and administration to clients and account executives.
    • Minimize claims expenses and manage claims processes to uphold high standards of service.

Your Financial Focus:

  • Strategically reduce claims expenses and minimize associated costs.
    • Contribute to the overall goal of reducing business expenses.

Your Client-Focused Approach:

  • Deliver accurate, timely, and professional communications with all stakeholders.
    • Foster and maintain strong relationships with internal and external stakeholders.
      • Keep clients updated on claim status and help achieve client satisfaction goals.

Your Claims Management Skills:

  • Uphold company quality standards and comply with regulatory frameworks.
    • Oversee claims administration, including receiving notifications and managing claims to resolution.
      • Assess claims validity and apply policy terms and conditions accurately.
        • Facilitate the appointment of assessors or loss adjusters and maintain records in internal systems.

Requirements:

  • Qualifications: Matric or equivalent.
    • Experience: A minimum of 3 years' claims experience in Personal Lines and Commercial.
      • Location: Based in Cape Town or Johannesburg, South Africa with occasional in-person connections.

Join our talent pipeline today and start making a difference in the UK insurance market



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