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Remote Claims Administrator

1 week ago


Johannesburg, Gauteng, South Africa Insure Connect Full time

Claims Excellence in the UK Market

We are seeking experienced claims professionals to join our talent pipeline at Insure Connect. As a member of our team, you'll play a crucial role in supporting our expanding UK market operations and delivering exceptional claims service to clients.

This is an exciting opportunity to develop your skills and expertise in claims management, financial analysis, and stakeholder engagement. With a fully remote role and occasional in-person connections, you'll have the flexibility to work from anywhere while maintaining strong relationships with our clients and stakeholders.

Your Key Responsibilities:

  • Provide top-tier claims support and administration to clients and account executives.
    • Minimize claims expenses and manage claims processes to uphold high standards of service.

Your Financial Acumen:

  • Strategically reduce claims expenses and minimize associated costs.
    • Contribute to the overall goal of reducing business expenses.

Your Client-Centric Approach:

  • Deliver accurate, timely, and professional communications with all stakeholders.
    • Foster and maintain strong relationships with internal and external stakeholders.
      • Keep clients updated on claim status and help achieve client satisfaction goals.

Your Claims Process Management:

  • Uphold company quality standards and comply with regulatory frameworks.
    • Oversee claims administration, including receiving notifications and managing claims to resolution.
      • Assess claims validity and apply policy terms and conditions accurately.
        • Facilitate the appointment of assessors or loss adjusters and maintain records in internal systems.

Requirements:

  • Qualifications: Matric or equivalent.
    • Experience: A minimum of 3 years' claims experience in Personal Lines and Commercial.
      • Location: Based in Cape Town or Johannesburg, South Africa with occasional in-person connections.

Join our talent pipeline today and start delivering exceptional claims service to clients in the UK market