Customer Service
2 weeks ago
CUSTOMER SERVICE & SHIPPING ASSOCIATE
You will be the first point of contact for our customers, and you will work closely with our sales, marketing teams and warehouse to ensure a seamless customer experience.
**Responsibilities**:
- Working closely with the warehouse team members to ensure customer orders are correctly dispatched daily from our warehouse.
- Assisting with general office & administrative tasks.
- Liasing with couriers regarding all shipping queries, daily collections/ pick ups etc.
- All shipping admin & fulfilment duties on Shopify & the respective courier platforms.
Key Traits:
- Adaptive & Resourceful
- Well organised
- Assertive
- Works well under pressure
- Attention to detail
- Deadline & goal driven
- Ability to communicate clearly
- Ability to think on your feet & make judgement calls
To be successful in this role, you will need exquisite communication and problem - solving skills, a positive attitude, and the ability to multitask and work effectively in a team environment. You will also need to be comfortable using technology and various software programs.
If you have previous experience in a customer service role, are passionate about providing exceptional customer experiences, and have a willingness to learn and grow, we want to hear from you.
This is a full
- time position in our Head Office in Durban.
**Salary**: From R5,000.00 per month
Ability to commute/relocate:
- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)
-
Customer Service
6 days ago
Durban, South Africa Careerbox CCI Full timeHi everyone we currently recruiting for experienced Customer service agents. Speaks well. **Requirements**: - Customer service experience (face to face or contact center) - Excellent communication skills. You are welcomed to Career Box 11 Park Lane Umhlanga. - Bring you Cv, original I'd, matric and bank statement and a pen. **Salary**: From R150.00 per...
-
Customer Service Advisor
2 hours ago
Durban, South Africa Careerbox Full timeReceive inbound sales and service calls from customers shopping from our various catalogs and websites - Receive inbound directory assistance calls from customers - Assist these customers by placing new orders or servicing existing orders and shipments - Answer customer inquiries about store hours of operation, services, in-store events and other operational...
-
Customer Service Consultant
6 days ago
Durban, South Africa Aloecrest Healthcare Full timeWe are looking for an energetic, well-spoken customer service consultant to join our team and answer questions and requests from our customers. The responsibilities of the customer service consultant include addressing inquiries, resolving issues, and providing information on our products and services. KNOWLEDGE & RESPONSIBILITIES - Listening to customer...
-
Customer Service Advisor
2 days ago
Durban, South Africa Bespoke International Group Full timeAre you a dynamic and customer-oriented individual with a passion for providing exceptional service? We are seeking highly skilled Customer Service Agents with international contact centre experience to join our team. If you thrive in a fast-paced environment and enjoy interacting with customers from diverse backgrounds, this opportunity is for you! **We...
-
Customer Service Advisor
1 week ago
Durban, South Africa Bespoke International Group Full timeAre you a dynamic and customer-oriented individual with a passion for providing exceptional service? We are seeking highly skilled Customer Service Agents with international contact Centre experience to join our team. If you thrive in a fast-paced environment and enjoy interacting with customers from diverse backgrounds, this opportunity is for...
-
Customer Service Consultant
3 days ago
Durban, South Africa CareerBox Full time**Careerbox is currently recruiting for an Australian insurance campaign for a target driven environment delivering Inbound Customer Service Support and Sales through service excellence to customers. To deliver best in class service by understanding the customer’s needs and providing solutions to queries regarding Product information, New Business,...
-
Customer Service Assistant
3 days ago
Durban, South Africa Hotelstay PTY LTD Full time**Customer Service Agent** We are seeking a motivated, Detail oriented individual to join our company as a Customer **Responsibilities**: - Respond promptly to customer enquiries - Excellent phone etiquette and verbal communication skills - Being a Brand champion for the service Qualification - Min qualification post grade 12 Diploma - Excellent phone...
-
Customer Service Agent
6 days ago
Durban, South Africa Careerbox CCI Full timeWe are looking for 30 International Customer Service Agents for a leading international telecommunications provider. **Minimum and non-negotiable requirements**: - Great communication skills - Matric Essential - 6 Months Exp in Sales or customer service or call Centre experience. - Computer Literate - Previous call centre experience advantageous **Job...
-
Customer Service Consultant
1 week ago
Durban, South Africa Debt Solutions SA Full timeDebt Solutions SA is recruiting for a Customer Service Consultant To join our offices in our Essenwood We are looking for Vibrant, Energetic and Enthusiastic self starters to join our team. - **The Role**:_ - You will be Responding to customer service queries within SLA - Ensuring that queries are resolved timeously and with accuracy - To uphold the...
-
Customer Service Advisor
6 days ago
Durban, South Africa CareerBox Africa Full timeCareer Box Africa is HIRING! INTERNATIONAL CALL CENTRE AGENTS - CUSTOMER SERVICE **Requirements**: - Customer Service experience(face to face or contact center experience) - Must have matric/Gr11 - Must be very well spoken in English If you are interested... **Job Types**: Full-time, Permanent Pay: From R5,000.00 per month Ability to...
-
Customer Service Clerk
1 week ago
Durban, South Africa Freightmore Durban Full timeMinimum Requirements: - 2years of freight industry experience in a similar role - Grade 12 or equivalent - Sound geographical knowledge of Durban - Administration and organizational skills - Problem-solving - Reliable and trustworthy - Must be a team player and adapt to change easily - Freightware proficiency is advantageous - Attention to detail and...
-
Customer Service Agent
Found in: Talent ZA C2 - 2 weeks ago
Durban, South Africa WNS Global Services Full timeJob Description· Identify and understand customer needs to consistently provide a high quality service.· Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries in a timely and effective manner.· Escalate any queries or complaints to the appropriate...
-
Customer Service Consultant
6 days ago
Durban, South Africa Careerbox Full timeWe require Customer Services Consultants.(USA Campaign) Minimum Requirements: - Must have call center experience - Experience in Customer care ,Retail and or Sales. - 6mnths minimum - Matric or Equivalent - Fluent command of English WhatsApp to book interview :0786596183 Salary structure: R5000 incl: incentives and shift allowance **Salary**: From...
-
Customer Service Representatives
6 days ago
Durban, South Africa CareerBox Full time**Requirements**: - Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution - The ability to work well in a team - problem solving skills - The most important rule in providing excellent customer service is to be friendly - Know your product or...
-
Customer Service Supervisor
1 hour ago
Durban, South Africa FlySafair Full timeKwaZulu Natal, Durban - (Market related) Safair Operations, operating as FlySafair, has a vacancy for a **Customer Service Supervisor **at our ** **will report to the **Manager: Airports.** RESPONSIBILITIES: - Assisting passengers with ticket sales, bookings and - flight changes; - Dealing with problems such as delays, cancellations etc.; - Explaining...
-
Customer Service Advisor
1 week ago
Durban, South Africa Careerbox Full timeWe are looking for Customer Service Advisors to start training on 13 February 2023. Minimum requirement is 1 year Call Centre experience. Basic salary R5500 + a campaign allowance of R2000 + night shift allowance and a commission structure. **Responsibilities** - Provide knowledgeable answers to questions about product, pricing and availability - Work with...
-
Customer Service Advisor
4 days ago
Durban, South Africa Careerbox Full timeWe are looking for Customer Service Advisors to start training on Monday 06 February 2023. Minimum requirement is 1 year Call Centre experience. Basic salary R5000 + a campaign allowance of R2500 + night shift allowance and a commission structure. **Responsibilities** - Provide knowledgeable answers to questions about product, pricing and availability -...
-
Customer Service Advisor
4 days ago
Durban, South Africa Careerbox Full timeWe are looking for Customer Service Advisors based in Durban and surrounding to start training on Monday 06 February 2023. Minimum requirement is 1 year Call Centre experience. Basic salary R5000 + a campaign allowance of R2000 + night shift allowance and a commission structure. **Responsibilities** - Provide knowledgeable answers to questions about...
-
Customer Service Advisor!
1 week ago
Durban, South Africa CareerBox Africa Full timeCareer Box Africa is hiring! We are currently recruiting customer service representatives for a USA campaign. **Requirements**: - Must have 3-6 months call centre experience - Must have matric - Must be very well spoken in English - Able to work USA hours Basic Salary: R5000 + R1000 Campaign Bonus + Incentives + Nightshift Allowance If you are...
-
Customer Service Agent
4 days ago
Durban, South Africa Careerbox Africa Full time**Requirements**: - Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution - The ability to work well in a team - problem solving skills - The most important rule in providing excellent customer service is to be friendly - Know your product or...