Customer Service Consultant
2 weeks ago
Debt Solutions SA is recruiting for a
Customer Service Consultant
To join our offices in our Essenwood
We are looking for Vibrant, Energetic and Enthusiastic self starters to join our team.
- **The Role**:_
- You will be Responding to customer service queries within SLA
- Ensuring that queries are resolved timeously and with accuracy
- To uphold the reputation of Debt Solution SA through your communication with clients - Client Centric
- Terminations
- Customer Complaints
- Clearance Certificates
- Change of Circumstances
- Collections experience
- Administration
- **Basic Requirements**:_
- Matric
- Ability to speak multiple South African Languages (Advantageous)
- Minimum of 2 years experience in a Customer Service environment
- 1 years’ experience in administration
- 1 Years experience working on Microsoft Office
- Ability to communicate on various platforms professionally
- **Preferred Qualities**:_
- Strong People skills
- Tech savvy and agile
- Analytical and Methodical
- Capable of managing own performance
- Independent, ambitious, and energetic with a strong drive for world class customer experience
- Energy to work speedily and with accuracy
- Understanding the impact of customer experience
- Strong persuasive skills
**Education**:
- High School (matric) (required)
Salary R5000 plus R250 Attendance Bonus
Watsapp or call us on 0618264436
**Salary**: R5,000.00 - R5,250.00 per month
Ability to commute/relocate:
- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer service (preferred)
Application Deadline: 2023/05/25
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