Ict Support

1 week ago

Durban, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

**Direct Reporting Line**:
Senior ICT Suppport

**Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications accredited by the Council on Higher Education (CHE).

**The IIE's Varsity College, Durban North Campus has a vacancy for an ICT Support.**

**Duties and Responsibilities**:
**Desktop Support**
- Answers, evaluates and prioritises logged requests for assistance from users requiring assistance with catalogue of services requests
- Logs and tracks calls using the incident and problem management database provided through the service desk
- Handles problem recognition (catalogue of services), isolation, resolution and follows on routine user incidents, and refers the undefined tasks (those not on the catalogue of services) to the campus Senior Support for resolution and further definition.
- Provide IT support to Staff, Students and Lecturers.

**Software and Hardware Installations and Support for Software and Hardware Installations**
- Installs desktop and laptop computers for use on campus with the relevant authorised software and completes the relevant documentation
- Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives
- Assists with set up and support for venues on campus or for training use
- Conducts regular and periodic testing of ICT testing equipment in campus venues to ensure operability, including but not limited to:

- PCs
- Audio visual equipment
- Access point
- Office automation
- and fixes any issues identified

**Information Technology Administrative Functions**
- Liaises with service provides on information technology equipment and maintenance thereof
- Administers and maintains the ICT asset register and equipment tracker and completes necessary finance documents e.g. disposals
- Administers and maintains software, as per the agreed software list
- Maintains the information technology storeroom, server room and office by keeping it neat and tidy and free of any health and safety risks
- Trains and orientates staff on the use of hardware and software
- Complies with the requirements of The Protection of the Personal Information (POPIA) legislation

**Competencies Required**:

- Good interpersonal skills
- Good literacy and systems administration
- Time management and organisational skills
- Initiative and problem-solving prowess
- Strong communication skills
- Ability to cope in a pressured environment

**Minimum Qualification Requirements**:

- Minimum of a Higher Certificate/ Occupational Certificate Level 5 (NQF Level 5) in A+/N+.
- Advanced Certificate/ Diploma/Occupational Certificate Level 6 (NQF Level 6) in CCNA1/MCSE/MCTIP advantageous

**Minimum Work Experience Requirements**:

- Minimum of 6 months internship experience in ICT.

**Special requirements**:

- Driver's license (where public transport does not permit) and must be willing and to work the required ICT shift structure working hours.

**The IIE's Varsity College **is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act.

  • Senior ICT Support

    3 weeks ago

    Durban, KwaZulu-Natal, South Africa IIE MSA and IIE Varsity College Full time

    Job title : Senior ICT SupportJob Location : KwaZulu-Natal, DurbanDeadline : March 21, 2025Quick Recommended LinksJobs by Location Job by industries Duties and Responsibilities:Infrastructure Support  Conducts daily checks on the IT infrastructure (LAN, WLAN, WAN, etc.) to monitor up time requirements and ensure that systems are running optimally....

  • Senior ICT Support

    3 weeks ago

    Durban, South Africa IIE MSA and IIE Varsity College Full time

    Job title : Senior ICT SupportJob Location : KwaZulu-Natal, DurbanDeadline : March 21, 2025Quick Recommended Links Jobs by Location Job by industries Duties and Responsibilities:Infrastructure Support   Conducts daily checks on the IT infrastructure (LAN, WLAN, WAN, etc.) to monitor up time requirements and ensure that systems are running optimally....

  • ICT Support Specialist

    21 hours ago

    Durban, KwaZulu-Natal, South Africa IIE Rosebank College Full time

    Job Title: ICT Support SpecialistAbout the RoleWe are seeking a highly skilled ICT Support Specialist to join our team at IIE Rosebank College. As an ICT Support Specialist, you will be responsible for ensuring the smooth operation of our IT infrastructure and providing top-notch technical support to our staff.The ideal candidate will have a strong...

  • ICT Support Specialist

    5 days ago

    Durban, KwaZulu-Natal, South Africa IIE Rosebank College Full time

    Job OverviewIIE Rosebank College seeks a highly skilled Senior ICT Support Specialist to coordinate and plan the daily activities of our ICT support staff. This role is responsible for providing technical and training support services, as well as conducting on-the-job training for team members.About the RoleThe Senior ICT Support Specialist will be...

  • Senior ICT Support

    24 hours ago

    Durban, KwaZulu-Natal, South Africa IIE Rosebank College Full time

    Job title : Senior ICT Support - DurbanJob Location : KwaZulu-Natal, DurbanDeadline : April 19, 2025Quick Recommended LinksJobs by Location Job by industries Duties and Responsibilities:Conducts daily checks on the IT infrastructure (LAN, WLAN, WAN, etc…) to monitor up time requirements and ensure that systems are running optimally. Installs new servers...

  • ICT Support Specialist

    6 days ago

    Durban, KwaZulu-Natal, South Africa IIE Rosebank College Full time

    Job DescriptionThe Technical Operations Manager will coordinate, plan, and schedule the day-to-day activities of ICT support staff. This role involves providing technical and training support services, on-the-job training to team members, and feedback regarding job performance and progress.Duties and Responsibilities:Conduct daily checks on the IT...

  • senior ict support

    5 days ago

    Durban, KwaZulu-Natal, South Africa IIE Rosebank College Full time

    Join Our Team at IIE Rosebank CollegeThe Independent Institute of Education, Rosebank College, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 28,000 students nationwide.As we continue to expand and innovate, we invite passionate...

  • ICT Support Administrator

    4 weeks ago

    Durban Western Suburbs, South Africa Network Recruitment Full time

    Seeking a highly skilled and experienced ICT Support Administrator to provide advanced technical support, maintaining, and optimizing complex IT infrastructure systems. The successful candidate will manage high-level escalations, perform root cause analysis, and implement solutions for network, server, and storage issues. You will also support infrastructure...

  • Ict Security Manager

    5 days ago

    Durban, South Africa Flink Recruitment Full time

    Well-established organization requires an individual with 5 years’ experience in incorporating desktop support, server support, business systems, security, procurement processes and project management. - **NQF Level 7 tertiary qualification (majors: Business Administration & ICT)** mandatory. - CASP+, CISSP, OSCP and CISM advantageous. **Salary**:...

  • Ict Infrastructure

    5 days ago

    Durban, South Africa Flink Recruitment Full time

    If you are a responsible, proactive individual with a minimum of 5 years’ Specialist experience in the role above, this could be the position for you! - Duties include but are not limited to managing the provision of ICT infrastructure and service delivery to all stakeholders as well as engagement and communication with all staff, members, clients and...

  • IT Support Specialist

    5 days ago

    Durban, KwaZulu-Natal, South Africa eThekwini Municipality Full time

    Job OverviewWe are seeking an IT Support Officer to join our team at eThekwini Municipality. The successful candidate will be responsible for providing second-line end user support and ensuring optimum ICT service availability and end user device functionality within the enterprise.Key ResponsibilitiesProvide ICT end user support and assistance to users,...

  • Ict/virtual Reality Learning Facilitator

    4 weeks ago

    Durban, South Africa Nudle Full time

    We are seeking a skilled ICT/VR Training Facilitator to deliver engaging and effective virtual reality training sessions. The facilitator will be responsible for guiding learners through VR experiences, ensuring they understand and utilize the technology effectively. Key responsibilities include preparing and setting up VR equipment, leading hands-on...

  • Project Planner

    5 days ago

    Durban, South Africa Transnet Full time

    **_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_** **_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_** **_Division._** **_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_** Post: E-mail: Fax: before the closing date of...

  • Technical Support Lead

    5 days ago

    Durban, KwaZulu-Natal, South Africa IIE Rosebank College Full time

    Job DescriptionSenior ICT Support Specialist plays a crucial role in ensuring the smooth operation of our IT infrastructure. As a key member of our team, you will be responsible for coordinating systems installations, providing technical support, and conducting on-the-job training for team members.About the PositionThis role requires a highly skilled...

  • Ops Manager Technical Support

    24 hours ago

    Durban, KwaZulu-Natal, South Africa BCX Full time

    Job title : Ops Manager Technical SupportJob Location : KwaZulu-Natal, DurbanDeadline : April 12, 2025Quick Recommended LinksJobs by Location Job by industries Core DescriptionTo oversee and direct technical support for core infrastructure to transform IT and realise the digitalisation journey for our clients. To lead the facilitation of operations...

  • Ict Desktop

    3 weeks ago

    Durban, South Africa Universal Pathology Laboratory Full time

    **Job Requirements** - Relevant IT qualification required - Matric - Previous experience as an IT Support advantageous - Excellent communication skills - Problem-solving skills and attention to detail - Valid Drivers License Advantageous - Creating reports on project status, including development timelines and identifying potential problems that may cause...

  • Second-Level Support Technician

    5 days ago

    Durban, KwaZulu-Natal, South Africa eThekwini Municipality Full time

    About the RoleThis is an exciting opportunity to join our team as an IT Support Officer and contribute to the delivery of excellent ICT services to our customers. As a key member of our team, you will be responsible for providing technical support, troubleshooting, and problem-solving skills to resolve complex IT issues.ResponsibilitiesProvide technical...

  • Navis Support Specialist

    1 week ago

    Durban, South Africa Transnet Full time

    **_ Equity Statement :Preference will be given to suitably qualified Applicants who are members of the_** **_designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating_** **_Division._** **_ Alternative Application Methods: (Completed Curriculum Vitae to be submitted)_** Post: E-mail: Fax: before the closing date of...

  • Technician: Field Support

    5 days ago

    Durban, South Africa Mustek Full time

    **Purpose**: The Technician (Field Support) will be responsible for the off-site support function through the testing, diagnosis and repair of notebooks, PC's, Notebooks & Printers. **Responsibilities**: - Diagnose and repair all technical faults of Notebooks, PC's & Printers. - Follow the correct test process for all brands. - Ensuring that all...

  • Desktop Support Technician

    2 weeks ago

    Durban, KwaZulu-Natal, South Africa LexisNexis South Africa Full time

    Job title : Desktop Support TechnicianJob Location : KwaZulu-Natal, DurbanDeadline : April 10, 2025Quick Recommended LinksJobs by Location Job by industries About the RoleWe are seeking a dedicated Technical Support Specialist to provide technical assistance to computer system users. This role involves diagnosing, troubleshooting, and resolving hardware...