Customer Advisor

7 months ago

Cape Town, South Africa Sigma Connected Group Full time

A bit more about the Opportunity...:
**What Your Day-to-Day will Look Like**:
You’ll be working from offices based in Paarl, Western Cape. This campaign deals with inbound & outbound collections as well as various back office pieces and general enquiries. Alongside, the successful applicant will be required to respond to all incoming and outbound calls in a professional, courteous, and friendly manner using the relevant campaign guidelines, scripts and systems. All customer contacts should be dealt with efficiently, meeting or exceeding the expectations of the company. You’ll be reporting into a Team Manager, most of which will have started as an advisor themselves, so they are in the best placed position to support you.
** **You will be working towards various Key Performance Indicators and have individual and team targets to aim for.

What amazing People will bring to the role:
**What Amazing People Will Bring to the Role**:
You are a person who is passionate about delivering exceptional customer service. You are forward thinking and driven to always be your best. You thrive off genuinely wanting to help people with issues they're experiencing, and have great listening skills, communication and empathy. You are confident when interacting with people and resolving customer queries and disputes. You have an inquisitive nature and get satisfaction from resolving issues. You embrace change and are comfortable working both individually and as part of a team. As you work toward KPIs, you invite feedback and are a positive thinker. Full training is given, and coaching continues throughout your career. We don’t expect you to have all the knowledge, but we do ask that you have a willingness to learn and an ambition to shine If you have the attributes above, you are going to love it here

What being part of the Sigma Family means for you:
**What being a part of the Sigma Family means for you**

15 days holiday, with additional days accrued the longer you have been a part of the Sigma Family.

Monthly, Quarterly and Annual awards with marvelous prizes.
- ️ Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite as you expected.

R1600 bonus for each friend that you refer to join the Sigma Family who passes probation.

Receive a tree in the Sigma Forest when you pass probation. This will allow you to review how your tree is reducing your carbon footprint.

Discounted optional Medical Insurance.

Free and convenient transport options to make travelling a breeze.

Join communities and collaborate with your colleagues on our internal Social Media platform.

The opportunity to be a part of an equal, diverse and inclusive workplace - all amazing people are welcome in the Sigma Family.

  • Financial Advisor Sales Western Cape

    4 months ago

    Cape Town, South Africa Innovative Financial Advisor Services Full time

    **Financial Advisor** **Sales Western Cape Role** - Innovative a leading finical service provider in South Africa that serves individual, businesses and institutional clients. - We believe in people who believe in themselves and have a strong desire to make a success of their lives and strive to create an environment where motivated people with positive...

  • Customer Service Advisor

    6 months ago

    Cape Town, South Africa Webhelp Full time

    **Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: **Reimagine your career** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an...

  • Customer Service Advisor

    7 months ago

    Cape Town, South Africa Webhelp Full time

    **Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: **Reimagine your career** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an...

  • External Customer Advisor

    2 months ago

    Cape Town, South Africa Jonsson Workwear Full time

    At Jonsson Workwear, we aim to provide a truly remarkable experience by putting each of our customers first in everything we do. Whether they step into our locations, or we meet them at theirs, we do whatever is possible to serve both our first-time and our longtime customers brilliantly. To connect them with the best workwear solutions, our customers are...

  • Customer Service Advisor

    7 months ago

    Cape Town, South Africa Webhelp Full time

    **Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - Are you a night owl? Are you available to work shifts between 5pm and 4am? Passionate about customer service? This is your opportunity to join our dynamic US campaign as a Customer Service Advisor in Cape Town. Earn a competitive salary that rewards your hard...

  • Customer Service Advisor

    6 months ago

    Cape Town, South Africa Sigma Connected Full time

    **Company Description** Sigma Connected Group is a people company that values the power of human connections. We listen and learn to better understand our employees, clients, clients' customers, and wider communities. We believe that better connections lead to better outcomes for everyone. We are not just another business process outsourcing provider; we...

  • Customer Service Advisor

    6 months ago

    Cape Town, South Africa Webhelp Full time

    **Job Advert** Reimagine your career** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign. With game-changers in over 70 different...

  • Customer Service Advisor

    7 months ago

    Cape Town, South Africa Webhelp Full time

    **Customer Service/Support** **Location** - Cape Town, South Africa*** Job Title: Customer Service Advisor **Job Description**: We’re looking for ambitious Customer service Advisors who have experience working with trouble shooting and technical service calls as well as working towards multiple targets in a fast-paced environment. We want target driven...

  • Customer Service Advisor

    7 months ago

    Cape Town, South Africa Webhelp Full time

    **Job Advert** Reimagine your career** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign. With game-changers in over 70 different...

  • Customer Support Advisor

    1 week ago

    Cape Town, Western Cape, South Africa Unlimited Force Marketing Full time

    Job Title: Customer Support AdvisorWe are seeking a skilled and enthusiastic individual to fill the role of Customer Support Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.About UsUnlimited Force Marketing is a dynamic and growing company that focuses on developing young...

  • Insurance - Customer Advisor

    4 months ago

    Cape Town, South Africa Sigma Connected Group Full time

    A bit more about the Opportunity...: **What Your Day-to-Day will Look Like**: You’ll be working from offices based in Southern Suburbs, Cape Town. This campaign deals with inbound & outbound collections as well as various back office pieces and general enquiries. Alongside, the successful applicant will be required to respond to all incoming and outbound...

  • Customer Service Advisor

    7 months ago

    Cape Town, South Africa Capita Full time

    Description :To achieve customer and client KPI targets in relation to all contacts received via multiple channels working within the requirements of data protection legislation To deliver an excellent customer experience by providing a customer-focused, right first-time service, managing any customer complaints to a satisfactory conclusion..To...

  • Customer Service Advisor

    6 months ago

    Cape Town, South Africa Webhelp Full time

    **Job Advert** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign with a salary of R7166. With game-changers in over 70 different...

  • Customer Service Advisor

    6 months ago

    Cape Town, South Africa Webhelp Full time

    **Customer Service/Support** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix + Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an...

  • Customer Support Advisor

    6 months ago

    Cape Town, South Africa Webhelp Full time

    **Advisor** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: You’ll be joining our fun-loving global community of more than 120,000 passionate people who work in over 60 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of...

  • Customer Service Advisor

    4 months ago

    Cape Town, South Africa Webhelp Full time

    **Job Advert** Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign with a salary of R9000 which includes a campaign allowance. With game-changers in...

  • Customer Service Advisor

    8 months ago

    Cape Town, South Africa Cummins Full time

    We are looking for a talented **CUSTOMER SERVICE ADVISOR** to join our team specializing in **SERVICE** for our **DISTRIBUTION BUSI** NESS **SEGMENT** in **CAPE TOWN**, **SOUTH AFRICA**. **In this role, you will make an impact in the following ways**: - Provide expanded assistance to customers, including end-users, distributors, and/or dealers seeking...

  • Customer Retentions Advisor

    6 months ago

    Cape Town, South Africa amplify5 Full time

    **Great news! amplify5 is growing!** An exciting opportunity has emerged to welcome new members to our dynamic team. Are you passionate about fostering meaningful connections and helping customers navigate their evolving needs? Do you thrive on honest, open dialogue that builds trust and loyalty? If so, we invite you to join us as a Customer Retentions...

  • Customer Service Advisor

    2 months ago

    Cape Town, Western Cape, South Africa Capita Full time

    Description:To achieve customer and client KPI targets in relation to all contacts received via multiple channels, working within the requirements of data protection legislation.Main ResponsibilitiesTo deliver an excellent customer experience by providing a customer-focused, right first-time service.To manage any customer complaints to a satisfactory...

  • Customer Experience Advisor

    3 months ago

    Cape Town, South Africa KG Short Stay Full time

    **Job description** **Job Vacancy: Customer Experience Advisor** **Company**: KG Short Stay **Location**: Remote **Position Type**: Full-Time **Job Overview**: Are you passionate about delivering exceptional customer service and building lasting relationships with clients? KG Short Stay is seeking a motivated and dynamic Customer Experience Advisor to...