Trainer - BPO/Call Center Specialist

Role SummaryWe are seeking a skilled Sales Trainer to join our team in Cape Town.About the RoleAs a Sales Trainer, you will be responsible for delivering training that continuously improves the content and delivery styles for new trainees and existing agents.Key ResponsibilitiesFacilitate training sessions as per client curriculum requirements.Transfer...

About the RoleWe're seeking a skilled Trainer to join our team at CallForce, where you'll play a vital role in shaping the careers of our customer experience professionals. As a Trainer, you'll be responsible for planning, facilitating, and managing the new hire training process, ensuring our associates are equipped with the knowledge and skills needed to...

Sales Training is a key to driving revenue growth and customer satisfaction in the BPO industry. We are seeking an experienced Sales Trainer to join our team at CallForce, a leading BPO service provider.About the RoleDevelop and deliver comprehensive sales training programs to enhance the skills of our sales agents.Collaborate with our operations team to...

Sales Trainer Opportunity at CallForceCallForce, a leading BPO service provider, is seeking a skilled Sales Trainer to join our team in Cape Town. As a Sales Trainer, you will play a crucial role in delivering training that enhances the skills and knowledge of our sales professionals.Key Responsibilities:Facilitate training sessions to ensure that our sales...

Job Overview:We are seeking a skilled German-speaking team leader to join our call center in Woodstock, CT.About the Role:The ideal candidate will possess professional fluency level C1 or higher in German and have previous experience as a team leader in a call center/BPO environment for at least 2 years.Key Responsibilities:Lead a team of German-speaking...

Job Title: Trainer Development and Coaching SpecialistWe are seeking an experienced Trainer to join our team at Bridgena Barnard & Associates. As a Trainer, you will be responsible for delivering process training and coaching to our staff.Requirements:Grade 123 year diploma in HR preferably or other18 months experience in facilitating trainingCall Centre...

Job DescriptionWe are seeking a highly skilled Business Development Trainer to join our team in Cape Town. As a Sales Enablement Coach, you will be responsible for delivering training that continuously improves the content and delivery styles for new trainees and existing agents.Main Responsibilities:Facilitate training groups as per Client curriculum...

Sales Trainer Job DescriptionWe are seeking an experienced Sales Trainer to enhance the sales skills and performance of our sales consultants. As a Sales Trainer, you will be responsible for designing and delivering training programs, coaching individuals, and driving sales excellence within our Business Process Outsourcing (BPO) Business.Key...

Job Title: Quality Assurance Team Leader - International Sales CampaignsCallForce is a leading BPO service provider of innovative customized contact center solutions. We are seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team.Key Responsibilities:Lead and manage a team of QA analysts responsible for monitoring...

Job Title: Insurance Senior Call Center RepresentativeJob Summary:We are seeking a highly skilled and experienced Insurance Senior Call Center Representative to join our team at WNS Global Services. As an Insurance Senior Call Center Representative, you will be responsible for handling inbound customer calls, providing accurate information, and resolving...

We are seeking dynamic professionals to join our team as Debt Resolution Specialists, working on a night shift rotation.This is a challenging role that requires individuals with strong communication skills and the ability to work under pressure.The ideal candidate will have:Minimum 2 years debt sales experienceEnglish language proficiency, written and...

Job Requirements: We are seeking a highly skilled German speaker with professional fluency level C1 or higher to lead our team in a call center/BPO environment. The ideal candidate will have at least 2 years of experience as a team leader in a similar setting. The salary range is R27,000 - R30,000 CTC, with benefits including medical insurance and group...

Job Title: Process Trainer Job Summary: We are seeking a highly skilled Process Trainer to join our team at WNS Global Services. As a Process Trainer, you will play a critical role in supporting the customer service team by building a positive, people-focused environment. Key Responsibilities: * Identify and communicate barriers to performance/service...

Data Center Operations RoleWe are seeking a skilled Data Center Operations professional to join our team at Dimension Data. As a Data Center Operations Specialist, you will be responsible for managing the day-to-day operations of our data centers, ensuring the smooth delivery of services to our clients.Key responsibilities include:Managing the operational...

Job Title: Quality Assurance SpecialistAt Callforce Direct, we are seeking a highly motivated and detail-oriented Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the high quality of our customer interactions.Key Responsibilities:Monitor Customer Interactions: Evaluate calls, chats,...

We are seeking an HR Specialist to oversee insourced and outsourced staff deployed in the BPO/Contact Centre sector in Cape Town. The successful candidate should be able to build and maintain strong relationships with external clients and internal stakeholders to enable an optimal working environment.Key Responsibilities:Provide HR oversight and client...

Job Title: Lead International Sales Campaigns ManagerWe are seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team at CallForce.About Us:CallForce is an award-winning BPO service provider offering innovative customized contact center solutions globally. We are committed to delivering exceptional customer experiences...

Job Title: Data Center Technician SpecialistWe are seeking an experienced and skilled Data Center Technician Specialist to join our team at Infotree Global Solutions. As a Data Center Technician Specialist, you will be responsible for performing various tasks, including hardware setup, diagnostics, troubleshooting, and decommissioning. You will follow...

Job Title: Operations Manager BPOAt CallForce, we are seeking an experienced Operations Manager BPO to lead our contact centre team in delivering exceptional customer experiences. As a key member of our leadership team, you will be responsible for developing and implementing plans to achieve outstanding results, while maintaining a high level of customer...

CallForce is an award-winning BPO service provider of innovative customized contact centre solutions from South Africa to the global market.We are currently seeking a highly motivated and experienced Quality Assurance Team Lead to join our dynamic team. As a QA Team Lead, you will play a pivotal role in maintaining the highest standards of quality and...