Non Motor Desktop Assessor
7 months ago
OPPORTUNITY
Santam’s Non-Motor Claims department has positions available for a Non-Motor Desktop Assessor based in Auckland Park. WHAT WILL YOU DO
The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the loss, negotiation (with client, intermediary, service providers) and settlement of claims within a delegated threshold and according to contract conditions. WHAT WILL YOU MALE YOU SUCCESSFUL IN THE ROLE
Accountable for all claim interactions directly with the client/broker.
Determine merits, quantum, item identification, buying.
Negotiating and settling of claims with the insured/broker.
Responsible for communicating with the client/broker from beginning to end and is the one contact person for the client/broker
Ensures that the claim is handled efficiently.
Effectively manages all relevant claims tasks and claims handling process to achieve timely settlement and to minimise leakage
Identifies, investigates and resolves any issues relating to claims being handled in line with Santam policies and procedures such as Service Level Agreements, Standard Operating Procedures.
Ensures that the claim is handled efficiently and identify and advise the intermediary/policyholder of the prescribed or most appropriate mechanism for resolving claims settlement disputes.
Communicate the process from the start of the claim and act as contact person if the client needs more information.
QUALIFICATIONS AND EXPERIENCE
Matric/ Grade 12
Must have relevant short-term insurance qualification.
3 years’ experience in short term claims environment with focus in commercial and personal
Experience in house contents accidental loss/damage claims
Experience with all house contents and lightning claims
Experience with personal all risk claims
Experience with buildings combined bursting & overflowing claims
Experience in handling geyser claims
Personal & Commercial policy experience
Experience with regards to assessment of Non-Motor claims
SKILLS
Computer Literate (MS Office Package)
Excellent communication skills (verbal & written)
Ability to work under pressure
Negotiating skills
COMPETENCIES
Client Service Orientation
Analytical Thinking
Information Seeking
Drive for Results
Organisational commitment
Teamwork and Co-operation
WHO WE ARE
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.
Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.
At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals, we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.
-
Merit Non Motor Desktop Assessor
5 days ago
Johannesburg, South Africa Santam Full timeWhat will you do? Santam’s Claims department has positions available for Merit Claims Service Consultants-Desktop Assessor(Non-Motor) based in Auckland Park, Gauteng. The Claims Service Consultant (CSC) for Merit Desktop Assessment claims is accountable for the claims endto end and is responsible for coordinating and overseeing all actions on claims in...
-
Non Motor Desktop Assessor
5 hours ago
Johannesburg, South Africa Santam Full timeOPPORTUNITY Santam’s Non-Motor Claims department has positions available for a Non-Motor Desktop Assessor based in Auckland Park. WHAT WILL YOU DO The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the loss, negotiation (with client,...
-
Non Motor Desktop Assessor
7 months ago
Johannesburg, South Africa Sanlam Full time**OPPORTUNITY** - Santam’s Non-Motor Claims department has positions available for a Non-Motor Desktop Assessor based at Hill on Empire, Parktown**JOB DESCRIPTION** - The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the loss,...
-
Non-motor Desktop Assessor
7 months ago
Johannesburg, South Africa Sanlam Full timeOPPORTUNITY- Santam’s Non-Motor Claims department has positions available for a Non-Motor Desktop Assessor based at Hill on EmpireThe purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the loss, negotiation (with client, intermediary, service...
-
Non-motor Desktop Assessor
1 month ago
Johannesburg, South Africa Sanlam Full time**CAREER OPPORTUNITY** - Santam’s Non-Motor Claims department has positions available for a Non-Motor Desktop Assessor based at Hill on Empire**THE ROLE** - The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the loss, negotiation (with...
-
Non-motor Desktop Assessor
1 month ago
Johannesburg, South Africa Sanlam Full timeCAREER OPPORTUNITY- Santam’s Non-Motor Claims department has positions available for a Non-Motor Desktop Assessor based at Hill on Empire.The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the loss, negotiation (with client, intermediary,...
-
Non-motor Desktop Assessor: Once and Done X2
7 months ago
Johannesburg, South Africa Sanlam Full timeCAREER OPPORTUNITY- Santam’s Non-motor Once and Done department has a position available for a Non Motor Desktop Assessor: Once and Done ,who will be based in Parktown.**WHAT WILL YOU DO?** - Responsible for assessing merits and quantum of a non-motor damage claims through digital photographs, etc. This position entails assessing most types of non-motor...
-
Non Motor Desktop Assessor: Specialist Real Estate
7 months ago
Johannesburg, South Africa Sanlam Full timeCAREER OPPORTUNITY- Santam’s Tailored Claims Solutions department has positions available for a Non Motor Desktop Assessor: Specialist Real Estate based in Centurion.**JOB DESCRIPTION** - The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with...
-
Motor Desktop Assessor
7 months ago
Johannesburg, South Africa Santam Full timeWho are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...
-
Motor Desktop Assessor
22 hours ago
Johannesburg, South Africa Santam Full timeOPPORTUNITY A position has become available for a Motor Desktop Assessor and will be based in the Motor Claims department at the Auckland Park, Johannesburg offices. WHAT WILL YOU DO The purpose of this position is to determine the quantum and merit of segmented motor claims by performing investigations, verifying the description of the event with the...
-
Non Motor Field Assessor
4 months ago
Johannesburg, South Africa Sanlam Full time**THE ROLE** - This career opportunity is available at Non-Motor region and the successful incumbent will be based in Parktown, Johannesburg**WHAT WILL YOU DO?**WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?** - Receiving instruction from Claims Service Consultant (appraisal notes & docs). - Checking completion and correctness of document and policy...
-
Client Service Manager Non-motor Desktop
6 days ago
Johannesburg, South Africa Santam Full timeWhat will make you successful in this role? Attending to complaints regarding repair work, settlement of claims. Entry point for complaints from the Client Care Department (Ombudsman, Internal Arbitrator) Providing technical assistance in all matters claims related. Facilitate Claims Committee meetings Facilitate Rejection letter process Audit claims to...
-
Heavy Commercial Vehicle Desktop Assessor
7 months ago
Johannesburg, South Africa Santam Full timeOPPORTUNITY A position has become available for a Desktop Assessor, Heavy Commercial Vehicle (HCV) and Non-Abuntex claims. The position will be based in the Motor Claims department at the Auckland Park, Johannesburg offices WHAT WILL YOU DO The purpose of this position is to determine the quantum and merit of segmented motor claims by performing...
-
Negotiator: Non Motor Claims
4 weeks ago
Johannesburg, South Africa Old Mutual Full timeJob title : Negotiator: Non Motor Claims Job Location : Gauteng, Johannesburg Deadline : December 27, 2024 Quick Recommended Links Jobs by Location Job by industries Job Description Old Mutual Insure is looking for Claims Negotiator in the Non Motor space . The role will be responsible for Non-motor end-to-end claims. The role provides...
-
Salvage Case Management Agent: Non-motor
7 months ago
Johannesburg, South Africa Sanlam Full timeOPPORTUNITY- Santam’s Non-Motor Claims Service department has a position available for a Salvage Case Management Agent: Non-Motor based in Hill on Empire, Parktown.- WHAT WILL YOU DO?- The purpose of this role is to ensure the safe and responsible sale and/or disposal of an asset (non-motor) once it is deemed a write-off or uneconomical to repair, by the...
-
Non-Motor Claims Technician
4 weeks ago
Johannesburg, South Africa Momentum Metropolitan Holdings Limited Full timeJob title : Non-Motor Claims Technician Job Location : Gauteng, Johannesburg Deadline : January 04, 2025 Quick Recommended Links Jobs by Location Job by industries Requirements Matric Computer Literacy(MS Word, Outlook and Excel) Comfortable with Insurance Systems Higher Certificate in Insurance Registered Representative Completed...
-
Digital Motor Assessor
1 week ago
Johannesburg, South Africa Energy at Work Projects Full timeWe are looking for a Digital Motor Assessor with sound knowledge of insurance principles to determine quantum on motor claims, support strategic initiatives and build trusted partnerships with Insurers, brokers and clients. Duties and Responsibilities: - Deliver exceptional client service that exceeds customers’ expectations through the proactive,...
-
Motor Desktop Assessor Abuntex
7 months ago
Johannesburg, South Africa Santam Full timeAbout the Company Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is...
-
Hoc Desktop Assessor
4 months ago
Johannesburg, South Africa Nedbank Full time**Job Classification** **Requisition** - 135773 - Melissa Cloete**Location**: - Johannesburg and Cape Town**Cluster**: - Nedbank Wealth Cluster - Nedbank Insurance Division**Closing Date** - 11 September 2024- Job Family- Administration, Operations and Facilities - Career Stream- Property, Property Development and Construction - Leadership Pipeline-...
-
Commercial Underwriter
1 week ago
Johannesburg, South Africa Quality Connect Staffing Full time**Duties & Responsibilities** Commercial Underwriting - Motor and non-motor **Desired Experience & Qualification**: Min Matric RE5 NQF4 **Package & Remuneration**: R 30K CTC max