Non Motor Field Assessor

6 days ago

Johannesburg, South Africa Sanlam Full time

**THE ROLE**
- This career opportunity is available at Non-Motor region and the successful incumbent will be based in Parktown, Johannesburg**WHAT WILL YOU DO?**WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?**
- Receiving instruction from Claims Service Consultant (appraisal notes & docs).
- Checking completion and correctness of document and policy conditions.
- Planning routes for claims, make arrangements and contact client.
- Identifying what is required and outstanding from client.
- Deciding on what must be investigated and whether specialist expertise is required e.g. builder, engineer.
- Assessing risk to provide recommendations to underwriting.
- Appointing specialist resources if required.
- Interacting with the police, weather bureau etc. to assess merit.
- Comparing information collected to the policy requirements and claim details presented.
- Determining equivalent replacement and determine risk.
- Deciding and negotiating on replacement/cash/claims card.
- Authorizing repairs/cash settlement.
- Writing Claims Report and updating the central claims file.
- Handle and resolve clients/brokers complaints in a timely and fair manner.
- Managing relationships with client, broker, service providers and internal stakeholders (relationship managers, claims committee, opinions from underwriters); and
- Ensuring effective and continuous communication with all stakeholders.

**QUALIFICATIONS AND EXPERIENCE**
- Matric (Grade 12) with Mathematics
- Short-term insurance qualification (NQF4)
- Digital Non-motor Assessors Skills Programme
- Certified Fraud Examiner qualification advantageous
- Five (5) or more years' relevant claims assessment experience (non-motor) field or digital (full spectrum)
- KNOWLEDGE AND SKILLS- All relevant product training completed
- Familiar with IM external systems
- Must have experience in adjusting process, assessor reporting tools, building terminology, repair estimation on building damage, indemnity issues, non-standard roofing e.g. thatching, floor coverings, gyproc, building repair calculator and advanced electronic equipment
- Ability to do investigations on buildings, its contents and fire
- PERSONAL ATTRIBUTES- Analytical thinking
- Information seeking
- Directiveness
- Initiative
- Flexibility
- Customer Service Orientation
- ABOUT THE COMPANY- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.- Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.- At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

  • Non Motor Field Assessor

    7 days ago

    Johannesburg, South Africa Sanlam Full time

    THE ROLE This career opportunity is available at Non-Motor region and the successful incumbent will be based in Parktown, Johannesburg  WHAT WILL YOU DO? The successful candidate will determine the quantum and merit of segmented non-motor claims by performing investigations, verifying the description of the event with the loss, negotiating...

  • Non Motor Field Assessor

    6 days ago

    Johannesburg, Gauteng, South Africa Sanlam Full time

    About the RoleThe successful candidate will be responsible for determining the quantum and merit of segmented non-motor claims by performing investigations, verifying the description of the event with the loss, negotiating with clients, intermediaries, and service providers, and settling claims within a delegated threshold and according to contract...

  • Non Motor Desktop Assessor

    3 months ago

    Johannesburg, South Africa Santam Full time

    OPPORTUNITY Santam’s Non-Motor Claims department has positions available for a Non-Motor Desktop Assessor based in Auckland Park. WHAT WILL YOU DO The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the loss, negotiation (with client,...

  • Merit Non Motor Desktop Assessor

    1 month ago

    Johannesburg, South Africa Sanlam Full time

    CAREER OPPORTUNITY Santam’s Claims department has a position available for Merit Desktop Assessor (Non- Motor) based in Hill on Empire, Gauteng. ABOUT THE ROLE The Merit Nonmotor Desktop Assessor for Merit Desktop Assessment claims is accountable for the claims end to end and is responsible for coordinating and overseeing all actions on...

  • Non Motor Desktop Assessor

    3 months ago

    Johannesburg, South Africa Santam Full time

    OPPORTUNITY Santam’s Non-Motor Claims department has positions available for a Non-Motor Desktop Assessor based in Auckland Park. WHAT WILL YOU DO The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the loss, negotiation (with client,...

  • Non-motor Desktop Assessor

    3 months ago

    Johannesburg, South Africa Sanlam Full time

    OPPORTUNITY- Santam’s Non-Motor Claims department has positions available for a Non-Motor Desktop Assessor based at Hill on EmpireThe purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the loss, negotiation (with client, intermediary, service...

  • Non Motor Desktop Assessor

    3 months ago

    Johannesburg, South Africa Sanlam Full time

    **OPPORTUNITY** - Santam’s Non-Motor Claims department has positions available for a Non-Motor Desktop Assessor based at Hill on Empire, Parktown**JOB DESCRIPTION** - The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the loss,...

  • Non-motor Desktop Assessor: Once and Done X2

    3 months ago

    Johannesburg, South Africa Sanlam Full time

    CAREER OPPORTUNITY- Santam’s Non-motor Once and Done department has a position available for a Non Motor Desktop Assessor: Once and Done ,who will be based in Parktown.**WHAT WILL YOU DO?** - Responsible for assessing merits and quantum of a non-motor damage claims through digital photographs, etc. This position entails assessing most types of non-motor...

  • Non Motor Desktop Assessor: Specialist Real Estate

    3 months ago

    Johannesburg, South Africa Sanlam Full time

    CAREER OPPORTUNITY- Santam’s Tailored Claims Solutions department has positions available for a Non Motor Desktop Assessor: Specialist Real Estate based in Centurion.**JOB DESCRIPTION** - The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with...

  • Salvage Case Management Agent: Non-motor

    4 months ago

    Johannesburg, South Africa Sanlam Full time

    OPPORTUNITY- Santam’s Non-Motor Claims Service department has a position available for a Salvage Case Management Agent: Non-Motor based in Hill on Empire, Parktown.- WHAT WILL YOU DO?- The purpose of this role is to ensure the safe and responsible sale and/or disposal of an asset (non-motor) once it is deemed a write-off or uneconomical to repair, by the...

  • Assessor Motor Vehicles

    3 months ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Motor...

  • Motor Desktop Assessor

    3 months ago

    Johannesburg, South Africa Santam Full time

    OPPORTUNITY A position has become available for a Motor Desktop Assessor and will be based in the Motor Claims department at the Auckland Park offices WHAT WILL YOU DO The purpose of this position is to determine the quantum and merit of segmented motor claims by performing investigations, verifying the description of the event with the loss, negotiating...

  • Motor Desktop Assessor

    3 months ago

    Johannesburg, South Africa Santam Full time

    Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...

  • Non-Motor Claims

    1 day ago

    Johannesburg, South Africa CFS Recruitment (Pty) Ltd Full time

    My Short Term Insurance Client is looking for a Non-Motor Claims ConsultantMinimum Requirements:MatricRE 5FETC in Short-Term InsuranceTIALMs. Office2 years of working experience in Non-Motor ClaimsCustomer ServiceBroker experience essWorked for a licensed insurance company (adv)

  • Commercial Claims Technician

    4 months ago

    Johannesburg, South Africa Mirror Images Full time

    Gauteng, JHB - Western Suburbs - R 30 000 Monthly Cost To Company (Plus Provident fund and Life Group cover. ) An Insurance company based in Rivonia/Sandton is currently seeking a Commercial Claims Technician (Motor and Non motor) to ensure the accurate capturing, processing and finalisation of all Commercial Claims RECOMMENDED QUALIFICATIONS: Matric, FAIS...

  • Claims Assessor: Non Motor

    4 months ago

    Johannesburg, South Africa Old Mutual Full time

    Description The role will effectively investigate, adjust and report on assigned claims, thus ensuring containment of all Non Motor claims spend on providing excellent service in setting a culture of best practice within mandated responsibility. You would: Process and Understand Non-Motor claims terms & claim types. ​Should be aware of...

  • Non-Motor Claims

    2 weeks ago

    Johannesburg, South Africa CFS Recruitment Full time

    Minimum Requirements:MatricRE 5FETC in Short-Term InsuranceTIALMs. Office2 years of working experience in Non-Motor ClaimsCustomer ServiceBroker experience essWorked for a licensed insurance company (adv)

  • Non-Motor Claims

    2 weeks ago

    Johannesburg, South Africa Adzuna ZA B C2 Full time

    Minimum Requirements:MatricRE 5FETC in Short-Term InsuranceTIALMs. Office2 years of working experience in Non-Motor ClaimsCustomer ServiceBroker experience essWorked for a licensed insurance company (adv)

  • Non-Motor Claims

    2 weeks ago

    Johannesburg, South Africa CFS Recruitment Full time

    Minimum Requirements:Matric RE 5 FETC in Short-Term Insurance TIAL Ms. Office 2 years of working experience in Non-Motor Claims Customer Service Broker experience ess Worked for a licensed insurance company (adv)

  • Heavy Commercial Field Assessor

    3 months ago

    Johannesburg, South Africa Santam Full time

    OPPORTUNITY A position has become available for a Field Assessor, Heavy Commercial Vehicle (HCV) claims. The position will be based in the Motor Claims department at the Auckland Park. WHAT WILL YOU DO The purpose of this position is to determine the quantum and merit of segmented motor claims by performing investigations, verifying the description of the...