Non Motor Desktop Assessor

5 months ago

Johannesburg, South Africa Sanlam Full time

**OPPORTUNITY**
- Santam’s Non-Motor Claims department has positions available for a Non-Motor Desktop Assessor based at Hill on Empire, Parktown**JOB DESCRIPTION**
- The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the loss, negotiation (with client, intermediary, service providers) and settlement of claims within a delegated threshold and according to contract conditions.**KEY RESPONSIBILITIES**
- Accountable for all claim interactions directly with the client/broker.
- Determine merits, quantum, item identification, buying.
- Negotiating and settling of claims with the insured/broker.
- Responsible for communicating with the client/broker from beginning to end and is the one contact person for the client/broker.
- Ensures that the claim is handled efficiently.
- Effectively manages all relevant claims tasks and claims handling process to achieve timely settlement and to minimise leakage.
- Identifies, investigates and resolves any issues relating to claims being handled in line with Santam policies and procedures such as Service Level Agreements, Standard Operating Procedures.
- Ensures that the claim is handled efficiently and identify and advise the intermediary/policyholder of the prescribed or most appropriate mechanism for resolving claims settlement disputes.
- Communicate the process from the start of the claim and act as contact person if the client needs more information.

**QUALIFICATIONS AND EXPERIENCE**
- Matric/ Grade 12
- Must have relevant short-term insurance qualification.
- Tertiary qualification will be advantageous
- 3 years’ experience in short term claims/desktop environment with focus in commercial and personal
- Experience in house contents accidental loss/damage claims
- Experience with all house contents and lightning claims
- Experience with personal all risk claims
- Experience with buildings combined bursting & overflowing claims.
- Experience in handling geyser claims
- Personal & Commercial policy experience
- Experience with regards to assessment of Non-Motor claims
- Technical experience

**SKILLS**
- Computer Literate (MS Office Package)
- Excellent communication skills (verbal & written)
- Ability to work under pressure
- Negotiating skills
- COMPETENCIES- Client Service Orientation
- Analytical Thinking
- Information Seeking
- Drive for Results
- Organisational commitment
- Teamwork and Co-operation
- ABOUT THE COMPANY- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.- Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.- At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

  • Non Motor Desktop Assessor

    5 months ago

    Johannesburg, South Africa Santam Full time

    OPPORTUNITY Santam’s Non-Motor Claims department has positions available for a Non-Motor Desktop Assessor based in Auckland Park. WHAT WILL YOU DO The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the loss, negotiation (with client,...

  • Non-Motor Desktop Assessor: Once and Done X2

    1 month ago

    Johannesburg, South Africa Santam Insurance Full time

    Non-Motor Desktop Assessor: Once and Done X2 (JG 9) Johannesburg, Gauteng, South Africa Santam’s Non-motor Once and Done department has a position available for a Non Motor Desktop Assessor: Once and Done, who will be based in Parktown. WHAT WILL YOU DO? Responsible for assessing merits and quantum of non-motor damage claims through digital...

  • Non-motor Desktop Assessor

    5 months ago

    Johannesburg, South Africa Sanlam Full time

    OPPORTUNITY- Santam’s Non-Motor Claims department has positions available for a Non-Motor Desktop Assessor based at Hill on EmpireThe purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the loss, negotiation (with client, intermediary, service...

  • Non-motor Desktop Assessor: Once and Done X2

    5 months ago

    Johannesburg, South Africa Sanlam Full time

    CAREER OPPORTUNITY- Santam’s Non-motor Once and Done department has a position available for a Non Motor Desktop Assessor: Once and Done ,who will be based in Parktown.**WHAT WILL YOU DO?** - Responsible for assessing merits and quantum of a non-motor damage claims through digital photographs, etc. This position entails assessing most types of non-motor...

  • Motor Desktop Assessor

    5 months ago

    Johannesburg, South Africa Santam Full time

    OPPORTUNITY A position has become available for a Motor Desktop Assessor and will be based in the Motor Claims department at the Auckland Park offices WHAT WILL YOU DO The purpose of this position is to determine the quantum and merit of segmented motor claims by performing investigations, verifying the description of the event with the loss, negotiating...

  • Non Motor Field Assessor

    3 weeks ago

    Johannesburg, South Africa Sanlam Full time

    Non Motor Field Assessor Date: 30 Oct 2024 Location: Johannesburg, Gauteng, ZA Company: Sanlam Group THE ROLE This career opportunity is available at Non-Motor region and the successful incumbent will be based in Parktown, Johannesburg WHAT WILL YOU DO? The successful candidate will determine the quantum and merit of segmented non-motor claims by...

  • Non Motor Desktop Assessor: Specialist Real Estate

    5 months ago

    Johannesburg, South Africa Sanlam Full time

    CAREER OPPORTUNITY- Santam’s Tailored Claims Solutions department has positions available for a Non Motor Desktop Assessor: Specialist Real Estate based in Centurion.**JOB DESCRIPTION** - The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with...

  • Non Motor Field Assessor

    4 weeks ago

    Johannesburg, South Africa Sanlam Full time

    THE ROLE This career opportunity is available at Non-Motor region and the successful incumbent will be based in Parktown, Johannesburg WHAT WILL YOU DO? The successful candidate will determine the quantum and merit of segmented non-motor claims by performing investigations, verifying the description of the event with the loss, negotiating with (client,...

  • Non Motor Field Assessor

    2 months ago

    Johannesburg, South Africa Sanlam Full time

    **THE ROLE** - This career opportunity is available at Non-Motor region and the successful incumbent will be based in Parktown, Johannesburg**WHAT WILL YOU DO?**WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?** - Receiving instruction from Claims Service Consultant (appraisal notes & docs). - Checking completion and correctness of document and policy...

  • ▷ [15h Left] Non Motor Desktop Assessor: Specialist Real Estate (JG 9)

    1 month ago

    Johannesburg, South Africa Santam Insurance Full time

    Johannesburg, Gauteng, South Africa Santam’s Tailored Claims Solutions department has positions available for a Non Motor Desktop Assessor: Specialist Real Estate based in Centurion. JOB DESCRIPTION The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of...

  • Motor Desktop Assessor

    6 months ago

    Johannesburg, South Africa Nedbank Full time

    **Job Classification** - Job Family- Administration, Operations and Facilities - Career Stream- VVAPS Motor, Desktop Vehicle Assessing- Leadership Pipeline- Manage Self: Professional - FAIS Affected**Responsibilities**: - Ensure customer satisfaction by always adhering to policy wording. - Contribute to cost efficiencies through responsible utilisation of...

  • Salvage Case Management Agent: Non-motor

    6 months ago

    Johannesburg, South Africa Sanlam Full time

    OPPORTUNITY- Santam’s Non-Motor Claims Service department has a position available for a Salvage Case Management Agent: Non-Motor based in Hill on Empire, Parktown.- WHAT WILL YOU DO?- The purpose of this role is to ensure the safe and responsible sale and/or disposal of an asset (non-motor) once it is deemed a write-off or uneconomical to repair, by the...

  • Hoc Desktop Assessor

    6 months ago

    Johannesburg, South Africa Nedbank Full time

    **Job Classification** - Job Family- Administration, Operations and Facilities - Career Stream- Property, Property Development and Construction - Leadership Pipeline- Manage Self: Professional - FAIS Affected**Job Purpose** - The company requires an individual that can fit the role of a buildings desktop assessor to form part of our unique team.- To manage,...

  • Hoc Desktop Assessor

    3 months ago

    Johannesburg, South Africa Nedbank Full time

    **Job Classification** **Requisition** - 135773 - Melissa Cloete**Location**: - Johannesburg and Cape Town**Cluster**: - Nedbank Wealth Cluster - Nedbank Insurance Division**Closing Date** - 11 September 2024- Job Family- Administration, Operations and Facilities - Career Stream- Property, Property Development and Construction - Leadership Pipeline-...

  • Non-Motor Claims

    2 months ago

    Johannesburg, South Africa CFS Recruitment (Pty) Ltd Full time

    My Short Term Insurance Client is looking for a Non-Motor Claims ConsultantMinimum Requirements:MatricRE 5FETC in Short-Term InsuranceTIALMs. Office2 years of working experience in Non-Motor ClaimsCustomer ServiceBroker experience essWorked for a licensed insurance company (adv)

  • Claims Assessor: Non Motor

    6 months ago

    Johannesburg, South Africa Old Mutual Full time

    Description The role will effectively investigate, adjust and report on assigned claims, thus ensuring containment of all Non Motor claims spend on providing excellent service in setting a culture of best practice within mandated responsibility. You would: Process and Understand Non-Motor claims terms & claim types. ​Should be aware of...

  • Commercial Claims Technician

    6 months ago

    Johannesburg, South Africa Mirror Images Full time

    Gauteng, JHB - Western Suburbs - R 30 000 Monthly Cost To Company (Plus Provident fund and Life Group cover. ) An Insurance company based in Rivonia/Sandton is currently seeking a Commercial Claims Technician (Motor and Non motor) to ensure the accurate capturing, processing and finalisation of all Commercial Claims RECOMMENDED QUALIFICATIONS: Matric, FAIS...

  • Non-Motor Claims Specialist

    2 weeks ago

    Johannesburg, Gauteng, South Africa CFS Recruitment (Pty) Ltd Full time

    We are seeking a highly skilled Non-Motor Claims Consultant to join our team at CFS Recruitment (Pty) Ltd. Key Responsibilities:Matric certificate required.RE 5 and FETC in Short-Term Insurance are essential qualifications.TIAL certification and Ms. Office skills are also required.2 years of experience in Non-Motor Claims and customer service skills are...

  • Non-Motor Claims

    3 months ago

    Johannesburg, South Africa CFS Recruitment Full time

    Minimum Requirements:Matric RE 5 FETC in Short-Term Insurance TIAL Ms. Office 2 years of working experience in Non-Motor Claims Customer Service Broker experience ess Worked for a licensed insurance company (adv)

  • Non-Motor Claims

    3 months ago

    Johannesburg, South Africa CFS Recruitment Full time

    Minimum Requirements:MatricRE 5FETC in Short-Term InsuranceTIALMs. Office2 years of working experience in Non-Motor ClaimsCustomer ServiceBroker experience essWorked for a licensed insurance company (adv)