Non Motor Desktop Assessor

3 weeks ago

Johannesburg, South Africa Sanlam Full time

**OPPORTUNITY**
- Santam’s Non-Motor Claims department has positions available for a Non-Motor Desktop Assessor based at Hill on Empire, Parktown**JOB DESCRIPTION**
- The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the loss, negotiation (with client, intermediary, service providers) and settlement of claims within a delegated threshold and according to contract conditions.**KEY RESPONSIBILITIES**
- Accountable for all claim interactions directly with the client/broker.
- Determine merits, quantum, item identification, buying.
- Negotiating and settling of claims with the insured/broker.
- Responsible for communicating with the client/broker from beginning to end and is the one contact person for the client/broker.
- Ensures that the claim is handled efficiently.
- Effectively manages all relevant claims tasks and claims handling process to achieve timely settlement and to minimise leakage.
- Identifies, investigates and resolves any issues relating to claims being handled in line with Santam policies and procedures such as Service Level Agreements, Standard Operating Procedures.
- Ensures that the claim is handled efficiently and identify and advise the intermediary/policyholder of the prescribed or most appropriate mechanism for resolving claims settlement disputes.
- Communicate the process from the start of the claim and act as contact person if the client needs more information.

**QUALIFICATIONS AND EXPERIENCE**
- Matric/ Grade 12
- Must have relevant short-term insurance qualification.
- Tertiary qualification will be advantageous
- 3 years’ experience in short term claims/desktop environment with focus in commercial and personal
- Experience in house contents accidental loss/damage claims
- Experience with all house contents and lightning claims
- Experience with personal all risk claims
- Experience with buildings combined bursting & overflowing claims.
- Experience in handling geyser claims
- Personal & Commercial policy experience
- Experience with regards to assessment of Non-Motor claims
- Technical experience

**SKILLS**
- Computer Literate (MS Office Package)
- Excellent communication skills (verbal & written)
- Ability to work under pressure
- Negotiating skills
- COMPETENCIES- Client Service Orientation
- Analytical Thinking
- Information Seeking
- Drive for Results
- Organisational commitment
- Teamwork and Co-operation
- ABOUT THE COMPANY- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.- Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.- At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

  • Merit Non Motor Desktop Assessor

    3 weeks ago

    Johannesburg, South Africa Santam Full time

    About the Company Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is...

  • Non Motor Desktop Assessor

    1 week ago

    Johannesburg, South Africa Santam Full time

    OPPORTUNITY Santam’s Non-Motor Claims department has positions available for a Non-Motor Desktop Assessor based in Auckland Park. WHAT WILL YOU DO The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the loss, negotiation (with client,...

  • Non Motor Desktop Assessor

    2 weeks ago

    Johannesburg, South Africa Santam Full time

    OPPORTUNITY Santam’s Non-Motor Claims department has positions available for a Non-Motor Desktop Assessor based in Auckland Park. WHAT WILL YOU DO The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the loss, negotiation (with client,...

  • Non-motor Desktop Assessor

    2 weeks ago

    Johannesburg, Gauteng, South Africa Sanlam Full time

    OPPORTUNITY- Santam's Non-Motor Claims department has positions available for a Non-Motor Desktop Assessor based at Hill on EmpireThe purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the loss, negotiation (with client, intermediary, service...

  • Non-motor Desktop Assessor

    2 weeks ago

    Johannesburg, South Africa Sanlam Full time

    OPPORTUNITY- Santam’s Non-Motor Claims department has positions available for a Non-Motor Desktop Assessor based at Hill on EmpireThe purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the loss, negotiation (with client, intermediary, service...

  • Non-Motor Desktop Assessor: Once and Done X2

    2 weeks ago

    Johannesburg, Gauteng, South Africa Sanlam Full time

    CAREER OPPORTUNITY Santam's Non-motor Once and Done department has a position available for a Non Motor Desktop Assessor: Once and Done ,who will be based in Parktown. WHAT WILL YOU DO? Responsible for assessing merits and quantum of a non-motor damage claims through digital photographs, etc. This position entails assessing most types of non-motor...

  • Non-Motor Desktop Assessor: Once And Done X2

    2 weeks ago

    Johannesburg, Gauteng, South Africa Sanlam Full time

    CAREER OPPORTUNITYSantam's Non-motor Once and Done department has a position available for a Non Motor Desktop Assessor: Once and Done ,who will be based in Parktown.WHAT WILL YOU DO?Responsible for assessing merits and quantum of a non-motor damage claims through digital photographs, etc.This position entails assessing most types of non-motor claims.Further...

  • Non-motor Desktop Assessor: Once and Done X2

    4 weeks ago

    Johannesburg, South Africa Sanlam Full time

    CAREER OPPORTUNITY- Santam’s Non-motor Once and Done department has a position available for a Non Motor Desktop Assessor: Once and Done ,who will be based in Parktown.**WHAT WILL YOU DO?** - Responsible for assessing merits and quantum of a non-motor damage claims through digital photographs, etc. This position entails assessing most types of non-motor...

  • Motor Desktop Assessor

    3 weeks ago

    Johannesburg, South Africa Santam Full time

    OPPORTUNITY A position has become available for a Motor Desktop Assessor and will be based in the Motor Claims department at the Auckland Park offices WHAT WILL YOU DO The purpose of this position is to determine the quantum and merit of segmented motor claims by performing investigations, verifying the description of the event with the loss, negotiating...

  • Motor Desktop Assessor

    2 weeks ago

    Johannesburg, Gauteng, South Africa Santam Full time

    OPPORTUNITYA position has become available for a Motor Desktop Assessor and will be based in the Motor Claims department at the Auckland Park, Johannesburg offices. WHAT WILL YOU DOThe purpose of this position is to determine the quantum and merit of segmented motor claims by performing investigations, verifying the description of the event with the loss,...

  • Non Motor Field Assessor

    4 weeks ago

    Johannesburg, South Africa Santam Full time

    OPPORTUNITY This career opportunity is available for a Non-Motor Flied Assessor and the successful incumbent will be based in Auckland Park WHAT WILL YOU DO Receiving instruction from Claims Service Consultant (appraisal notes & docs). Checking completion and correctness of document and policy conditions. Planning routes for claims, make arrangements and...

  • Non Motor Desktop Assessor: Specialist Real Estate

    2 weeks ago

    Johannesburg, South Africa Sanlam Full time

    CAREER OPPORTUNITY- Santam’s Tailored Claims Solutions department has positions available for a Non Motor Desktop Assessor: Specialist Real Estate based in Centurion.**JOB DESCRIPTION** - The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with...

  • Non-Motor Desktop Assessor: Once and Done X2

    4 weeks ago

    Johannesburg, South Africa Sanlam Full time

    CAREER OPPORTUNITY Santam’s Non-motor Once and Done department has a position available for a Non Motor Desktop Assessor: Once and Done ,who will be based in Parktown. WHAT WILL YOU DO? Responsible for assessing merits and quantum of a non-motor damage claims through digital photographs, etc. This position entails assessing most types of...

  • Motor Desktop Assessor

    2 weeks ago

    Johannesburg, South Africa Santam Full time

    Who are we? Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred...

  • Non Motor Claims Service Manager

    5 days ago

    Johannesburg, South Africa Sanlam Full time

    CAREER OPPORTUNITY Santam’s Non-Motor department has a position available for a Client Service Manager who will be based at Hill on Empire ROLE DESCRIPTION • Attending to complaints regarding repair work, settlement of claims. • Entry point for complaints from the Client Care Department (Ombudsman, Internal Arbitrator) • Providing...

  • Non Motor Desktop Assessor: Specialist Real Estate

    2 weeks ago

    Johannesburg, Gauteng, South Africa Sanlam Full time

    CAREER OPPORTUNITY- Santam's Tailored Claims Solutions department has positions available for a Non Motor Desktop Assessor: Specialist Real Estate based in Centurion.JOB DESCRIPTION The purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the event with the...

  • Motor Desktop Assessor

    4 weeks ago

    Johannesburg, South Africa Nedbank Full time

    **Job Classification** - Job Family- Administration, Operations and Facilities - Career Stream- VVAPS Motor, Desktop Vehicle Assessing- Leadership Pipeline- Manage Self: Professional - FAIS Affected**Responsibilities**: - Ensure customer satisfaction by always adhering to policy wording. - Contribute to cost efficiencies through responsible utilisation of...

  • Non Motor Desktop Assessor: Specialist Real Estate

    2 weeks ago

    Johannesburg, Gauteng, South Africa Santam Insurance Full time

    Johannesburg, Gauteng, South AfricaSantam's Tailored Claims Solutions department has positions available for a Non Motor Desktop Assessor: Specialist Real Estate based in Centurion. JOB DESCRIPTIONThe purpose of this position is to determine the quantum and merit of segmented non motor claims by performing investigations, verifying the description of the...

  • Claims Assessor: Non Motor

    2 weeks ago

    Johannesburg, Gauteng, South Africa Old Mutual Full time

    Description The role will effectively investigate, adjust and report on assigned claims, thus ensuring containment of all Non Motor claims spend on providing excellent service in setting a culture of best practice within mandated responsibility. You would: Process and Understand Non-Motor claims terms & claim types. ​Should be aware of escalation...

  • Motor Desktop Assessor

    4 weeks ago

    Johannesburg, South Africa Nedbank Full time

    **Requisition Details & Talent Acquisition Contact** - REQ: 131686- Talent Aquisition Consultant: Lerato Sithole- Location: Johannesburg- Cluster: Wealth Insurance- Closing Date: 21 February 2024**Job Family** - Administration, Operations and Facilities - Career Stream- VVAPS Motor, Desktop Vehicle Assessing- Leadership Pipeline- Manage Self: Professional -...