Negotiator: Non Motor Claims
1 week ago
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Job Description
- Old Mutual Insure is looking for Claims Negotiator in the Non Motor space . The role will be responsible for Non-motor end-to-end claims. The role provides quality claims negotiating outcomes for the Claims function through effective and efficient claims negotiations and finalization.
You Would
- Capture/register claim
- Validation of claims in line with checklist and SOP's
- Answer telephone and email queries from all the stakeholders
- Analyse claim and confirm cover
- Draft rejection letter if claim rejected
- Request and analyze policy and related documentation
- Appoint assessors and investigators, if required
- Processing payments within the turn-around time
- Complaints handling and resolution
- Liaising with Service Providers
Minimum Requirements: Skills , Experience and Qualifications
- Matric
- Tertiary Degree/Diploma will be advantageous
- Higher Certificate in Short Term Insurance NQF 5 or NQF 4 - highly advantageous
- 2 - 3 years relevant work experience in claims validation and settlement
- Computer literate
- Good application of mathematics, logical sequencing & pattern recognition
- Claims investigation skills and attention to details.
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