Non-Motor Claims Technician

7 days ago


Johannesburg, South Africa Momentum Metropolitan Holdings Limited Full time
Job title : Non-Motor Claims Technician Job Location : Gauteng, Johannesburg Deadline : January 04, 2025 Quick Recommended Links
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Requirements

  • Matric
  • Computer Literacy(MS Word, Outlook and Excel)
  • Comfortable with Insurance Systems
  • Higher Certificate in Insurance
  • Registered Representative
  • Completed RE exams for representatives
  • Intensive knowledge and experience of Commercial insurance products and complex claims
  • At least 5 years of experience

Duties & Responsibilities

  • Handling and settling motor non-motor own damage claims in accordance with applicable policies and standard operating procedures
  • Handling and settling claims within stipulated time frames and as per SLA’s in place
  • Entering into settlement negotiations with clients/Brokers on behalf of Underwriters
  • Negotiating with various claims assessors and other related service providers
  • Providing clients or brokers with the highest standard of service
  • Providing clients brokers with feedback on claim progress at all times
  • Ensuring diary system is implemented and adhered to at all times
  • Rendering of assistance from time to time with adhoc tasks
  • Maintaining and updating reserves
  • Attending to payment requests
  • Managing outstanding claims volumes
  • Timely responses to email and telephonic messages
  • Accurate record keeping
  • Proper time keeping and task prioritization/ management
  • Attending to any other tasks as may be assigned from time to tim
  • Provide a supervisory function over a defined area within the claims department which shall include among others
  • Providing technical advice to the area where required

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