Senior Manager: Collections Strategy

10 hours ago


Midrand, South Africa Thanda Human Capital Full time

**Purpose**:
The Senior manager will proactively manage collection's risk (Payments) through the design of bespoke strategies that prioritise; segment portfolios based on risk and implement efficient and cost-effective payments collections process flows.

**Minimum requirements**
- Quantitative major (Bsc, Bcom).
- 5-10 years management experience.
- 5-10 years of Credit & Collections Experience.
- 5-10 years' experience in credit risk management in a financial institution.

**Responsibilities**:

- Facilitate the scheduling of monthly Payment committee meetings ensuring attendance of key members.
- Manage the timely preparation, validation, and distribution of relevant Payments pack submissions.
- Monitor key risk indicators monthly and identify, research, and escalate anomalies.
- Provide ad hoc analysis as required to support collections and payments pack submissions.
- Identify and investigate areas of key strategic interest in respect of collections performance (efficiencies) and management.
- Oversee the stability and availability of the collection's analytical platform, specifically the collections data mart and access tools.
- Manage the analysis of ad hoc investigations and provide solutions and recommendations to the business.
- Facilitate changes to payments policy and procedures based on finding.
- Refine analytical methodologies and data presentation formats on an ongoing basis.
- facilitate effective model governance processes including model validation, monitoring, reporting, auditing, liaising with Regulator, and ensure error-free implementation.
- Develop and maintain predictive modelling standards & the code / tools necessary to ensure widespread adherence hereto.
- Create and maintain productive relationships with internal and external clients by providing advice and assistance.
- Create understanding of the 'real' versus 'perceived' need through experience and expertise while complying with company policies, legislation, and regulations.

**Technical and Behavioral Skills**:

- Well-rounded technical understanding (of banking, credit, models including predictive models, optimisation, automation, credit bureaux data and other data sources, statistics, software packages, finance, credit risk management in the context of ERM.
- Financial skills.
- Attention to detail.
- Relationship Management skills.
- Negotiation Skills.
- Displays business acumen.
- Facilitation Skills

**Desired Skills**:

- credit and collection
- credit risk management
- Business Acumen
- ERM
- Bsc
- Management Accounts
- payment collection

**Desired Work Experience**:

- 5 to 10 years Banking
- 5 to 10 years Middle / Department Management

**Desired Qualification Level**:

- Diploma

**Salary**: R1,000.00 - R2,000.00 per month


  • Debt Collection Agent

    7 months ago


    Midrand, South Africa Hahn Collections Full time

    To handle inbound and make outbound calls - Making promise to pay with clients - Converting PTPs into signed Acknowledgment of Debt - Capturing all activities on a debt collection management system Skills and abilities - Clear voice + communication (Read, Speak, Write) - Speed & Accuracy (Data entry) - Computer literacy - Product Knowledge municipal...

  • Senior Manager

    1 week ago


    Midrand, South Africa Markalao Recruitment Full time

    **Purpose of the Role** Display a good understanding of the transitioning of Late-Stage accounts into (Legal, EDC collections, Tracers, Litigation, Debt Counselling, Insurance, Prescription, In-duplum, Write off and Debt Sale). Ensure delinquency, flow and recovery targets for the Late-Stage portfolio are consistently achieved. Set targets and identify key...


  • Midrand, South Africa Hahn Collections (Pty) Ltd Full time

    Hahn Collections is looking for a strong and motivated Debt Collection Team Leader to join our team. **REQUIREMENTS**: - Matric Certificate - Tertiary qualification or course is advantageous, but not required - 3 years of debt collection call center experience, 1-2 years of management experience in debt collection - Excalibur & Swordfish Debt Collection...


  • Midrand, Gauteng, South Africa TalentCru Full time

    TalentCru is looking for a Strategic Collections Manager to join their team. This is an excellent opportunity to build your career in retention and collections management.About the RoleWe are seeking an experienced professional with a strong background in retention and collections management to lead our newly formed retention and preservation department. The...


  • Midrand, Gauteng, South Africa TalentCru Full time

    TalentCru: Lead Collections SpecialistWe are seeking a highly experienced Lead Collections Specialist to join our team in the telecommunication industry. This is an excellent opportunity to leverage your skills and expertise in collections management to drive customer success and growth.Key responsibilities include managing collections processes from start...

  • Collection Manager

    10 hours ago


    Midrand, South Africa Network Recruitment (South Africa) Full time

    **Job & Company Descriptions** A start-up company is currently seeking a **Collection Manager** to join their finance team. As the Manager you need to ensure the most effective and profitable operation of the Credit Department. As a **Collection Manager **you will responsible for the following: - Ensure that the outstanding balances on the debtors book is...


  • Midrand, South Africa TalentCru Full time

    Our client in the telecommunication industry is looking for a Retentions and Collections Lead, this is a great opportunity to Build Your Dream Team Lead Retention and Collections and Drive Customer Success!" This individual will be responsible for establishing and managing our newly formed retention and preservation department, developing and executing...


  • Midrand, South Africa Fidelity Services Group Full time

    **Main Job Purpose**: To provide efficient and effective Credit management support to the Subscriber Division in FADT, by planning, organising, leading, and controlling activities to ensure collections are maximized and bad debt is kept to the minimum. **Minimum Requirements**: - Matric Certificate minimum plus Degree Equivalent - Post Graduate...

  • IT Manager

    6 months ago


    Midrand, South Africa Hahn Collections (Pty) Ltd Full time

    **Key Responsibilities**: - Manage IT infrastructure including networks, servers, and telecommunications systems. - Lead and develop a team of IT professionals. - Plan and implement IT projects, ensuring delivery within scope and budget. - Oversee vendor relationships and service agreements. - Enforce IT security policies and ensure compliance with...

  • Data Analyst

    4 months ago


    Midrand, South Africa Hahn Collections (Pty) LTD Full time

    Hahn Collections (Pty) Ltd is seeking to employ a Data Analyst in their Midrand offices who will be responsible for: - Interpreting data and analysing results using statistical techniques and provide on-going reports. - Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and...


  • Midrand, South Africa ikeja Full time

    Hey! We're ikeja, always with a lowercase "i." We're a home-grown tech company that builds tools and services enabling affordable internet access to Ekasi. ikeja exists to eliminate the financial barrier to true unlimited internet access for those in the townships of South Africa while providing the best possible customer service and experience. ikeja has a...


  • Midrand, South Africa Fidelity Services Group Full time

    **Job Summary Information** Function: - Supervise daily tasks within the Residential and Commercial Collection teams - Ensure timeous collection of due & overdue debtor accounts - Evaluate staff performance (individual & team) - Develop & train staff - Ensure compliance with departmental goal, policies, procedures & initiatives - Prepare...

  • Data Analyst

    1 month ago


    Midrand, South Africa Hahn Collections (Pty) Ltd Full time

    Hahn Collections (Pty) Ltd is seeking to employ a Junior Data Analyst in their Midrand offices who will be responsible for: - Interpreting data and analysing results using statistical techniques and provide on-going reports. - Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency...

  • Debt Collection Agent

    6 months ago


    Midrand, South Africa Mobify Tracker Full time

    **Responsibilities**: - Develop and maintain a thorough understanding of relevant laws and regulations governing debt collection practices - Maintain accurate and up-to-date records of all interactions with debtors, including payment agreements, disputes, and any other relevant information - Identify and escalate high-risk accounts or potential legal issues...

  • Team Leader

    7 months ago


    Midrand, South Africa Hahn Collections (Pty) Ltd Full time

    **Team Leadership**: - Lead, motivate, and inspire a team of debt collection agents. - Provide ongoing coaching, training, and feedback. - Foster a positive and collaborative team environment. **Performance Management**: - Monitor and evaluate individual and team performance. - Implement strategies to address performance gaps. - Conduct regular...


  • Midrand, Gauteng, South Africa Deka Minas Pty Ltd Full time

    About the Role">We are seeking an experienced Portfolio Strategy and Management Expert to join our team at Deka Minas Pty Ltd. As a key member of our strategy team, you will be responsible for developing and implementing strategic plans to drive business growth and improve operational efficiency.Job Summary">This is a senior-level position that requires a...


  • Midrand, Gauteng, South Africa RareCruit Full time

    **About RareCruit**RareCruit is a forward-thinking organization focused on delivering exceptional experiences to its customers. We strive to create a personalized connection with our clients, making them feel valued and appreciated.In this role as Senior Operations Director for Strategy Development, you will have the opportunity to develop and implement...

  • Collections Agent

    18 hours ago


    Midrand, South Africa Tower Group Full time

    Description:Contract Renewal:To effective collect outstanding debt and prevent Bad Debt for Vodacom Corporate, Business and Consumer collection portfolio and ensure that the accounts are paid when dueTo assist and empower other Vodacom Departments on Collections calls via Real- time Helpdesk in a Blended Contact Centre environment.• To minimise bad debt•...


  • Midrand, South Africa Hahn Collections Full time

    **Responsibilities**: - Assist in developing and implementing marketing strategies. - Coordinate marketing campaigns and create promotional materials. - Conduct market research to understand customer preferences and industry trends. - Support and manage the tender process, including preparing and submitting tenders. - Maintain tender records and ensure...

  • Marketing Coordinator

    6 months ago


    Midrand, South Africa Hahn Collections (Pty) Ltd Full time

    Hahn Collections, a prominent debt collection firm headquartered in Midrand, is actively seeking a dynamic and driven Marketing Executive to join our expanding marketing team. As a Marketing Executive at Hahn Collections, you will play a pivotal role in our business development efforts, including: - **Business Development**: Cultivating relationships with...