National Collections Manager

6 months ago

Midrand, South Africa Fidelity Services Group Full time

**Main Job Purpose**:
To provide efficient and effective Credit management support to the Subscriber Division in FADT, by planning, organising, leading, and controlling activities to ensure collections are maximized and bad debt is kept to the minimum.

**Minimum Requirements**:

- Matric Certificate minimum plus Degree Equivalent
- Post Graduate Quantification will be advantageous.
- Minimum 5 years’ experience as a Senior Manager.
- Ability to form close working relationships with all departments in the business.
- Strong planning, forecasting, and reporting modelling skills.
- Ability to quickly analyse and raise financial risk to the business.
- Excellent communications and presentation skills (including power point).
- Demonstrable experience of generating ideas and formulating strategies.
- Strong PC and MS Office Suite skills
- Attention to detail and methodical approach.
- Ability to work under pressure in a deadline driven environment.
- Must be a team player with a pleasant disposition.
- Must have own transport and willing to travel Nationally.
- Understanding of the Security Environment
- Good appreciation of credit recovery and financial skills
- Ability to engage with customers and stakeholders at all levels

**Jobs Objectives**
- Responsible for efficient collections for the FADT Subscriber credit control division.
- Review of credit control processes to implement and ensure standardization and best practices across the FADT Subscriber division.
- Ensure maintenance of appropriate internal controls and financial procedures.
- To streamline collections processes.
- Measure and review performance of all FADT Subscriber credit controllers.
- To ensure adequate training and development of credit controllers nationally.
- To ensure applicable FADT Subscriber DSO target is maintained.
- To manage outstanding debtors in 60-150 days.
- To manage Bad Debt credit provisions on a monthly basis.
- Leading with the Implementation of Technology to enhance efficiencies and drive down costs
- To manage the preparations for Financial Year End and audits.
- To provide reports on a weekly basis to the respective Business partners.
- To prepare the monthly Board Pack for the FADT Subscriber division.
- Responsible to review and submit credit management reports to EXCO.
- Responsible to review and submit risk reports to EXCO quarterly.
- Responsible to review and submit possible non-payment reports.
- Reviewing of client contracts and alignment with legal team to ensure payments are received as per stipulated terms.
- To maintain a balanced relationship with the Legal department and credit control.
- Co-ordinating of daily and weekly meetings within the FADT Subscriber division. Ensuring escalation to respective business partners (GM, FM, CFO, Regional executives, COO, GFD and GCEO)
- Attend Client meetings nationally if required
- Responsible for succession planning for business contingency purpose.
- Responsible for vetting and approval of monthly commissions.
- Responsible to raise business at risk.

**Other personality attributes**:

- Self-starter, resilient character.
- Hands on approach.
- Cohesive and systemic thinker.
- Attention to detail and accuracy.
- Demanding and strong manager with very high standards and proven leadership qualities.
- Creative problem solver.
- Confident communicator, strong in both verbal and written communications.
- Team player.
- Problem Solving and analytical skills.
- People development capability
- Business acumen, strategic agility, financial acumen, Sales, and Marketing awareness.
- Managerial courage, results driven.

**Core Competencies**:

- Planning
- Leadership
- Organizational skills
- Control
- Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._

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